--- title: "5 Star Review By Melissa Brown" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13670-went-into-the-basement-to-turn-on-the-water-access-outdoors-for-the-season.html" date: "2026-08-26T05:58:37+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://colintheplumber.us/) - [ Plumbing](https://colintheplumber.us/rochester-plumbers.html) - [ Residential](https://colintheplumber.us/rochester-plumbers/residental-plumbing-rochester.html) - [ Leaks and Repipes](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ Faucets & Sinks](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ Showers & Tubs](https://colintheplumber.us/rochester-plumbers/shower-plumbers-rochester.html) - [ Toilet Plumbing](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - 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![Serving All Rochester](https://colintheplumber.us/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Rochester - Award Winning Service - ![Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://colintheplumber.us/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://colintheplumber.us/call-colin-the-plumber.html) - ![New Water Heater Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - 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My boyfriend was at work so I called around in a panic. Colin answered right away and asked me a few questions to assess what was going on. Older home with older plumbing he figured it was an easy fix but instead of trying to explain it over the phone, since I was clearly in a panic, he came right over to give it a look. Luckily it was just a loose nut that needed to be tightened. And told me what to do to prevent this in the future. Made sure the water was turned on outdoors before he left. Grateful for his kindness to a new home owner and he will definitely have all my plumbing business in the future! - [ Prev](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13862-we-had-such-a-great-experience-with-colin-he-was-the-3rd-call-i.html) - [Next ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13864-great-guy--great-plumber-reasonable-rates-we-had-strange-roots-deep-into-our.html) [ Back to All Reviews ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Rochester, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Rochester, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) - [ Kimberly Roth ★★★★★ All I can say is thank you, I’ll definitely see you soon for more work!! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13867-all-i-can-say-is-thank-you-ill-definitely-see-you-soon-for-more.html) - [ Maggie Abbott ★★★★★ I messaged with our concerns/needs and they came out the very next day and solved the issue! Very reasonable pricing, worked cleanly and were respectful of our home. He was very knowledgable and ed... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13766-i-messaged-with-our-concernsneeds-and-they-came-out-the-very-next-day-and.html) - [ Josh “Joshua Polito” Polito ★★★★★ Again Colin the Plumber with the save. Two multi turn valves in my basement were leaking and need to be replaced. Quick professional and the finished work is better than original. Can’t say enough ... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13795-again-colin-the-plumber-with-the-save-two-multi-turn-valves-in-my-basement.html) - [ Alison Baghdadi ★★★★★ Called and they showed up within an hour ! Fixed the problem super quick at an amazing price !! Best service in Rochester! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13792-called-and-they-showed-up-within-an-hour--fixed-the-problem-super-quick.html) - [ Margaret Augesen ★★★★★ Colin was here this morning and installed our new garbage disposal. He’s great! Knowledgeable and very personable. We highly recommend him and will tell our friends and family about him ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13661-colin-was-here-this-morning-and-installed-our-new-garbage-disposal-hes-great-knowledgeable.html) - [ Emily Coval ★★★★★ Nick is awesome!!! Highly recommend ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13840-nick-is-awesome-highly-recommend.html) - [ Alex Crist ★★★★★ Highly recommend. Colin goes above and beyond to get things fixed and does excellent work. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13695-highly-recommend-colin-goes-above-and-beyond-to-get-things-fixed-and-does-excellent.html) - [ Chris Kapell ★★★★★ Garbage disposal died on Monday and we called around 6:00 pm. Showed up on time on Tuesday afternoon and replaced the disposal. On time, courteous and professional. Would recommend and will call th... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13772-garbage-disposal-died-on-monday-and-we-called-around-600-pm-showed-up-.html) - [ Terri Richardson ★★★★★ Highly recommend Colin. Called him Saturday and he replaced our water heater today. He was prompt, fair pricing, super nice, and left the area cleaner than he found it. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13897-highly-recommend-colin-called-him-saturday-and-he-replaced-our-water-heater-today-he.html) - [ rindacilla ★★★★★ Colon the plumbers the best!! Had two plumbing issues within 2 weeks Colin was there in a short period of time fixed the problems quickly and neatly can't say enough good things about him! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13753-colon-the-plumbers-the-best-had-two-plumbing-issues-within-2-weeks-colin-was.html) - [ S Hutchins ★★★★★ Had a problem with disposal and Nick got car chassis out but damage had been done, he replaced it quickly and handled another problem easily. I recommend Colin The Plumber to anyone who needs servi... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13765-had-a-problem-with-disposal-and-nick-got-car-chassis-out-but-damage-had.html) - [ Timothy Michael ★★★★★ Came out to replace my broken water heater. Great communication, very fast, super friendly, and a very reasonable price. I don’t impress easily, but I’m impressed. Would highly recommend. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13847-came-out-to-replace-my-broken-water-heater-great-communication-very-fast-super-friendly.html) - [ Patricia Wood ★★★★★ Couldn't be more happier with the service I received. Needed a new garbage disposal installed. Nick came to my house on time, worked cleanly and professionally. Priced extremely reasonable. Would d... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13736-couldnt-be-more-happier-with-the-service-i-received-needed-a-new-garbage-disposal.html) - [ C C ★★★★★ Colin is an experienced pulmber with knowledgeable skills and friendly manner that made my situation less strssful. He was on time and pleasant to work with. His prices are affordable and his exper... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13675-colin-is-an-experienced-pulmber-with-knowledgeable-skills-and-friendly-manner-that-made-my.html) - [ Emily Fasel ★★★★★ The communication was excellent for the times I was available and it was super fast. Within a half hour my flooded basement was draining and the problem was explained to me. Always support local, y... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13722-the-communication-was-excellent-for-the-times-i-was-available-and-it-was-super.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://colintheplumber.us/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://colintheplumber.us/drain-cleaning-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://colintheplumber.us/water-heaters-rochester/tankless-water-heater-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://colintheplumber.us/rochester-plumbers/commercial-plumbing-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) [](#) [](#) [![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Rochester](https://colintheplumber.us/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://colintheplumber.us/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://colintheplumber.us/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Rochester Marketing & Website: [![](https://colintheplumber.us/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://colintheplumber.us/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://colintheplumber.us" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://colintheplumber.us/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Melissa Brown", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13670-went-into-the-basement-to-turn-on-the-water-access-outdoors-for-the-season.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Went into the basement to turn on the water access outdoors for the season and the valve started leaking. My boyfriend was at work so I called around in a panic. Colin answered right away and asked me a few questions to assess what was going on. Older home with older plumbing he figured it was an easy fix but instead of trying to explain it over the phone, since I was clearly in a panic, he came right over to give it a look. Luckily it was just a loose nut that needed to be tightened. And told me what to do to prevent this in the future. Made sure the water was turned on outdoors before he left. Grateful for his kindness to a new home owner and he will definitely have all my plumbing business in the future!", "url": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13670-went-into-the-basement-to-turn-on-the-water-access-outdoors-for-the-season.html", "datePublished": "2022-10-02T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://colintheplumber.us" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://colintheplumber.us/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Melissa Brown", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```