--- title: "5 Star Review By Jennifer Bradt" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13672-colin-was-very-professional-and-polite-he-came-right-in-diagnosed-the-problem-and.html" date: "2026-08-26T05:58:45+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://colintheplumber.us/) - [ Plumbing](https://colintheplumber.us/rochester-plumbers.html) - [ Residential](https://colintheplumber.us/rochester-plumbers/residental-plumbing-rochester.html) - [ Leaks and Repipes](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ Faucets & Sinks](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ Showers & Tubs](https://colintheplumber.us/rochester-plumbers/shower-plumbers-rochester.html) - [ Toilet Plumbing](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - [ Sump Pumps](https://colintheplumber.us/rochester-plumbers/sump-pump-rochester.html) - [ Commercial Plumbing](https://colintheplumber.us/rochester-plumbers/commercial-plumbing-rochester.html) - [ New Water Lines](https://colintheplumber.us/rochester-plumbers/new-water-line-rochester.html "Trenchless Water Line Installation Rochester | Trenchless Water Line Repairs Rochester") - [ Water Quality Solutions](https://colintheplumber.us/rochester-plumbers/water-softeners-rochester.html) - [ Accessibility Upgrades](https://colintheplumber.us/rochester-plumbers/accessibility-bathroom-remodel-rochester.html) - [ Bathroom Remodeling](https://colintheplumber.us/rochester-plumbers/bathroom-renovations-rochester.html) - [ Drains](https://colintheplumber.us/drain-cleaning-rochester.html) - [ Drains & Sewers ](https://colintheplumber.us/drain-cleaning-rochester/drain-sewer-cleaning-repairs-rochester.html) - [ Trenchless Sewer Relining](https://colintheplumber.us/drain-cleaning-rochester/sewer-pipe-relining-rochester.html) - [ Septic](https://colintheplumber.us/drain-cleaning-rochester/septic-system-services-rochester.html) - [ Relining](https://colintheplumber.us/drain-cleaning-rochester/sewer-pipe-relining-rochester.html) - [ Water Heaters](https://colintheplumber.us/water-heaters-rochester.html) - [ Water Heaters](https://colintheplumber.us/water-heaters-rochester/repair-water-heater-rochester.html) - [ Tankess Water Heaters](https://colintheplumber.us/water-heaters-rochester/tankless-water-heater-rochester.html) - [ Why Colin](https://colintheplumber.us/guarantee.html) - [ Your Guarantee](https://colintheplumber.us/guarantee/colin-the-plumber-guarantee.html) - [ Testimonials](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) - [ About Us](https://colintheplumber.us/guarantee/about-colin-the-plumber.html) - [ Areas](https://colintheplumber.us/rochester-ny-plumbing-contractors.html) - [ Careers](https://colintheplumber.us/careers.html) - [ Call Us](https://colintheplumber.us/call-colin-the-plumber.html) - [ Call Us Today](https://colintheplumber.us/call-colin-the-plumber/call-colin-the-plumber.html) - [ Book Online](https://colintheplumber.us/call-colin-the-plumber/book-online.html) - [ Careers](https://colintheplumber.us/call-colin-the-plumber/careers.html) - [ Terms & Privacy](https://colintheplumber.us/call-colin-the-plumber/privacy-policy.html) - [ Search](https://colintheplumber.us/call-colin-the-plumber/search.html) # Colin The Plumber Testimonials [ ![Trusted Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/ea/reviews-totals-google-eaeec39d.png) ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) [ ![Rochesters' Award Winning Plumbing Service](https://colintheplumber.us/templates/pmtheme/cache/8d/hero-trusted-inv-3-8d544914.png) ](https://colintheplumber.us/guarantee/colin-the-plumber-guarantee.html) - ![For Expert Local Plumbers](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) For Expert Local Plumbers - Fast, Same Day Service - ![Serving All Rochester](https://colintheplumber.us/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Rochester - Award Winning Service - ![Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://colintheplumber.us/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://colintheplumber.us/call-colin-the-plumber.html) - ![New Water Heater Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Special Plumbing Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/a9/wednesday-special-1-a9686a81.png) - ![Fast, On-Time Plumbing Service In Rochester](https://colintheplumber.us/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![Sewer Clearing Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/df/2024-o-drain-cleaning-special-2b-df42d23e.png) - ![Trusted Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) - ![Free Sump Pump Application In Rochester*](https://colintheplumber.us/templates/pmtheme/cache/be/2024-o-free-app-sump-pump-be510b4c.png) - ![Fast, On-Time Plumbing Service In Rochester](https://colintheplumber.us/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![New Faucet Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/27/2024-o-new-faucet-discount-275a4b46.png) - ![Friendly Local Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Plumbing Financing Available In Rochester](https://colintheplumber.us/templates/pmtheme/cache/f7/2024-o-financing-available-f7d7ca73.png) - ![Trusted Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) [](#) [](#) 5 Star Review By Jennifer Bradt Colin was very professional and polite, he came right in diagnosed the problem and did the repair. I would highly recommend Colin for any plumbing work/repairs. I will definitely be referring family and friends. Colin’s pricing was very reasonable and fair! Thank you for fixing our toilet issue. - [ Prev](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13673-colin-is-incredible-honestly-the-best-contract-worker-weve-ever-had-come-to-our.html) - [Next ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13671-i-was-introduced-to-colin-through-my-best-friend-which-gave-me-additional-trust.html) [ Back to All Reviews ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Rochester, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Rochester, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) - [ Joel Craddock ★★★★★ I was introduced to Colin through my best friend, which gave me additional trust right away, as we all know our friends would never refer someone they would not use themselves. I needed a couple of... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13671-i-was-introduced-to-colin-through-my-best-friend-which-gave-me-additional-trust.html) - [ Tina Gergely ★★★★★ Colin responded to us within hours of my husband contacting him and came out within 48 hours. He had our problem (standing water in our bathtub) solved within 5 minutes and didn’t charge us a thing... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13767-colin-responded-to-us-within-hours-of-my-husband-contacting-him-and-came-out.html) - [ Tanner Ross-Barco ★★★★★ My drain was backing up. Colin showed up in the evening to accomodate my work schedule so I didnt have to wait days for a service. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13662-my-drain-was-backing-up-colin-showed-up-in-the-evening-to-accomodate-my.html) - [ Joseph Schneemann ★★★★★ Well today I met a fine young man today. I had a unique rather embarrassing plumbing problem. Colin was quick to answer the call and even quicker to arrive. No judgment, and quickly accessed the is... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13773-well-today-i-met-a-fine-young-man-today-i-had-a-unique-rather.html) - [ rindacilla ★★★★★ Colon the plumbers the best!! Had two plumbing issues within 2 weeks Colin was there in a short period of time fixed the problems quickly and neatly can't say enough good things about him! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13753-colon-the-plumbers-the-best-had-two-plumbing-issues-within-2-weeks-colin-was.html) - [ Margaret DelPlato ★★★★★ We had an awwful smell and gross sludge coming up from our kitchen drains (we have two sinks.) A member of the team was at our house within an hour of us messaging them. He cleaned the drains and ... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13859-we-had-an-awwful-smell-and-gross-sludge-coming-up-from-our-kitchen-drains.html) - [ Chas Ingersoll ★★★★★ Colin was polite and prompt. He was able to find the issue and explain in detail what happened. Even was able to return immediately to replace my toilet once I bought a new one. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13885-colin-was-polite-and-prompt-he-was-able-to-find-the-issue-and-explain.html) - [ Melissa Brown ★★★★★ Went into the basement to turn on the water access outdoors for the season and the valve started leaking. My boyfriend was at work so I called around in a panic. Colin answered right away and asked... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13670-went-into-the-basement-to-turn-on-the-water-access-outdoors-for-the-season.html) - [ Ramona Sharp ★★★★★ Colin was awesome. He got the pipe cleared out for 40% less then the plumber yesterday who failed to clear it. He is professional, honest, and came over really quickly. He is now my go to plumber. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13826-colin-was-awesome-he-got-the-pipe-cleared-out-for-40-less-then-.html) - [ Maria Tallo ★★★★★ We do not have enough good things to say about Nick and the hard work and attention he pours into his work. He has been our go to plumber for our two salon locations. As you can imagine a salon has... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13742-we-do-not-have-enough-good-things-to-say-about-nick-and-the-hard.html) - [ nick cirrito ★★★★★ We had a emergency at our house and Colin was at our house within the hour. He took the time to explain the issue and did exactly what was needed to fix the issue. He is very professional and doesn... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13779-we-had-a-emergency-at-our-house-and-colin-was-at-our-house-within.html) - [ James Britz ★★★★★ Great personality very knowledgeable areal pleasure to have work done with I highly recommend Colin ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13703-great-personality-very-knowledgeable-areal-pleasure-to-have-work-done-with-i-highly-recommend.html) - [ James Chodak ★★★★★ My water heater died today and we had water all over the basement floor. We called Colin at 11 am on a Saturday morning, he called back right away and was able to come over at 4:30, by 5:45 was had... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13711-my-water-heater-died-today-and-we-had-water-all-over-the-basement-floor.html) - [ Patty Aiello Guy ★★★★★ Colin The Plumber not only did great work at our house (swapped out kitchen sink) prior to arriving Colin confirmed the appointment, provided an arrival time, not a 4 hr window which is ideal. Arri... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13870-colin-the-plumber-not-only-did-great-work-at-our-house-swapped-out-kitchen.html) - [ Mindy Bloom ★★★★★ A friend recommended Colin, and I am glad he did. Colin returned my call vey quickly. He is expedient, professional and personable. I will definitely call him with any future plumbing needs. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13868-a-friend-recommended-colin-and-i-am-glad-he-did--colin-returned-my.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://colintheplumber.us/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://colintheplumber.us/drain-cleaning-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://colintheplumber.us/water-heaters-rochester/tankless-water-heater-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://colintheplumber.us/rochester-plumbers/commercial-plumbing-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) [](#) [](#) [![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Rochester](https://colintheplumber.us/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://colintheplumber.us/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://colintheplumber.us/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Rochester Marketing & Website: [![](https://colintheplumber.us/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://colintheplumber.us/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://colintheplumber.us" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://colintheplumber.us/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Jennifer Bradt", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13672-colin-was-very-professional-and-polite-he-came-right-in-diagnosed-the-problem-and.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Colin was very professional and polite, he came right in diagnosed the problem and did the repair. I would highly recommend Colin for any plumbing work/repairs. I will definitely be referring family and friends. Colin’s pricing was very reasonable and fair! Thank you for fixing our toilet issue.", "url": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13672-colin-was-very-professional-and-polite-he-came-right-in-diagnosed-the-problem-and.html", "datePublished": "2022-11-08T19:00:00-05:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://colintheplumber.us" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://colintheplumber.us/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Jennifer Bradt", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```