--- title: "5 Star Review By James Chodak" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13711-my-water-heater-died-today-and-we-had-water-all-over-the-basement-floor.html" date: "2026-08-26T05:58:35+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://colintheplumber.us/) - [ Plumbing](https://colintheplumber.us/rochester-plumbers.html) - [ Residential](https://colintheplumber.us/rochester-plumbers/residental-plumbing-rochester.html) - [ Leaks and Repipes](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ Faucets & Sinks](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ Showers & Tubs](https://colintheplumber.us/rochester-plumbers/shower-plumbers-rochester.html) - [ Toilet Plumbing](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - 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![Serving All Rochester](https://colintheplumber.us/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Rochester - Award Winning Service - ![Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://colintheplumber.us/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://colintheplumber.us/call-colin-the-plumber.html) - ![New Water Heater Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - 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We called Colin at 11 am on a Saturday morning, he called back right away and was able to come over at 4:30, by 5:45 was had a new water heater. Colin made sure to wear covers over his boots everytime he entered the house, he was professional, courteous and friendly. He was reasonably Priced and did not charge us extra to work on Saturday. I would highly recommend Colin for any plumbing needs. - [ Prev](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13859-we-had-an-awwful-smell-and-gross-sludge-coming-up-from-our-kitchen-drains.html) - [Next ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13710-colin-was-great-my-grandmother-had-a-back-up-she-called-two-other-places.html) [ Back to All Reviews ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Rochester, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Rochester, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) - [ Pam Salpini ★★★★★ Colin was awesome. I called on Thursday and he came on Saturday which is my only day off. He is very professional and courteous. I would definitely recommend him!!! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13768-colin-was-awesome-i-called-on-thursday-and-he-came-on-saturday-which-is.html) - [ Your Affordable Coach ★★★★★ Friendly, polite and professional! Thank you Colin, for being honest and trustworthy! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13798-friendly-polite-and-professional-thank-you-colin-for-being-honest-and-trustworthy.html) - [ Tanner Ross-Barco ★★★★★ My drain was backing up. Colin showed up in the evening to accomodate my work schedule so I didnt have to wait days for a service. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13662-my-drain-was-backing-up-colin-showed-up-in-the-evening-to-accomodate-my.html) - [ Jennifer Bradt ★★★★★ Colin was very professional and polite, he came right in diagnosed the problem and did the repair. I would highly recommend Colin for any plumbing work/repairs. I will definitely be referring famil... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13672-colin-was-very-professional-and-polite-he-came-right-in-diagnosed-the-problem-and.html) - [ Issac ★★★★★ Colin is my go to guy for anything plumbing. Not only is he professional, knowledgeable, prompt, reasonably priced, he does excellent work and he's a nice guy to boot. He has done work for me at fo... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13839-colin-is-my-go-to-guy-for-anything-plumbing-not-only-is-he-professional.html) - [ Michael M ★★★★★ I had a sewer backup issue & called Colin. The plumber who came out tried hard with a couple of different machines, but couldn't clear the obstruction, and explained the next steps in getting the c... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13807-i-had-a-sewer-backup-issue--called-colin-the-plumber-who-came-out.html) - [ Heidi Connolly ★★★★★ Mark arrived early after sending me a message to make sure the earlier time worked OK for me. Matt joined him and both worked through into the early evening to get me up and running again. Pleasant... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13843-mark-arrived-early-after-sending-me-a-message-to-make-sure-the-earlier-time.html) - [ Apolonnia Veras ★★★★★ Fast response, great service , and genuinely cares. Happy to refer to anyone needing Plumbing Services!! Thank You Colin!! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13683-fast-response-great-service--and-genuinely-cares-happy-to-refer-to-anyone-needing.html) - [ Ryan Price ★★★★★ Colin was great. He helped with a very difficult issue with my hose and internal plumbing system. Timely, knowledgeable, professional, and a life saver. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13829-colin-was-great-he-helped-with-a-very-difficult-issue-with-my-hose-and.html) - [ Patty Aiello Guy ★★★★★ I highly recommend Colin. Great service. I’m sure I will be using him for any future plumbing issues that come my way. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13869-i-highly-recommend-colin-great-service-im-sure-i-will-be-using-him-for.html) - [ Catie Sutherland ★★★★★ We have only been moved in for 3 DAYS and our water heater tank gave out…water everywhere in our basement and my mom called and he came within the hour!!! The other places we had called weren’t abl... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13886-we-have-only-been-moved-in-for-3-days-and-our-water-heater-tank.html) - [ Alex Rivera ★★★★★ Colin was the best!! I called him for help with my kitchen sink that was backing up, he was quick to respond and very professional not only was he extremely flexible with his availability, but he a... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13678-colin-was-the-best-i-called-him-for-help-with-my-kitchen-sink-that.html) - [ Caroline ★★★★★ My husband called Colin for our kitchen sink which unfortunately required more work than just a simple snaking. Colin was efficient, cost effective, and professional. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13679-my-husband-called-colin-for-our-kitchen-sink-which-unfortunately-required-more-work-than.html) - [ Chris Simmons ★★★★★ Very quick response for a gas dryer hookup issue, will happily use their services for future work! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13745-very-quick-response-for-a-gas-dryer-hookup-issue-will-happily-use-their-services.html) - [ Colleen Barbato ★★★★★ Colin responded immediately to help fixed my plumbing issue at my rental property. He promply called me back, and fit me in to his busy schedule. He quickly assessed the situation which eased my st... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13663-colin-responded-immediately-to-help-fixed-my-plumbing-issue-at-my-rental-property-he.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://colintheplumber.us/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://colintheplumber.us/drain-cleaning-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://colintheplumber.us/water-heaters-rochester/tankless-water-heater-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://colintheplumber.us/rochester-plumbers/commercial-plumbing-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) [](#) [](#) [![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Rochester](https://colintheplumber.us/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://colintheplumber.us/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://colintheplumber.us/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Rochester Marketing & Website: [![](https://colintheplumber.us/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://colintheplumber.us/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://colintheplumber.us" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://colintheplumber.us/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By James Chodak", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13711-my-water-heater-died-today-and-we-had-water-all-over-the-basement-floor.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "My water heater died today and we had water all over the basement floor. We called Colin at 11 am on a Saturday morning, he called back right away and was able to come over at 4:30, by 5:45 was had a new water heater. Colin made sure to wear covers over his boots everytime he entered the house, he was professional, courteous and friendly. He was reasonably Priced and did not charge us extra to work on Saturday. I would highly recommend Colin for any plumbing needs.", "url": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13711-my-water-heater-died-today-and-we-had-water-all-over-the-basement-floor.html", "datePublished": "2023-06-13T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://colintheplumber.us" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://colintheplumber.us/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "James Chodak", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```