--- title: "5 Star Review By Nick Palmiero" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13725-if-your-looking-for-people-who-actually-care-about-customer-relationships-then-this-is.html" date: "2026-08-26T05:54:08+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://colintheplumber.us/) - [ Plumbing](https://colintheplumber.us/rochester-plumbers.html) - [ Residential](https://colintheplumber.us/rochester-plumbers/residental-plumbing-rochester.html) - [ Leaks and Repipes](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ Faucets & Sinks](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ Showers & Tubs](https://colintheplumber.us/rochester-plumbers/shower-plumbers-rochester.html) - [ Toilet Plumbing](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - 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![Serving All Rochester](https://colintheplumber.us/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Rochester - Award Winning Service - ![Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://colintheplumber.us/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://colintheplumber.us/call-colin-the-plumber.html) - ![New Water Heater Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - 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I had Nick come out from Colin the Plumber service (my home in Brighton, NY) and he’s beyond a plumber of his trade, the guy played with my dog, we talked life, sports, family etc. as he multitasked his duties. The work was beyond exceptional, but most of all the trust and personal nature of the service stood out. To add to this experience, pricing tops them all, willing to work with the customer. Overall service has been unmatched since joining with Colin the Plumber. The service Nick provided felt relaxing and comfortable in my own household, that’s all you can ask for as a homeowner. - [ Prev](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13726-this-company-has-done-a-number-of-different-jobs-for-me-from-snaking-toilets.html) - [Next ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13724-the-plumber-was-amazing-got-here-real-fast-same-day-repair-able-to-get.html) [ Back to All Reviews ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Rochester, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Rochester, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) - [ Samuel P ★★★★★ Colin and Nick helped me out so much with a plumbing service! Colin was very helpful in letting me explain my unique plumbing situation, and was able to stay in contact with me throughout the next ... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13755-colin-and-nick-helped-me-out-so-much-with-a-plumbing-service-colin-was.html) - [ Patty Aiello Guy ★★★★★ I highly recommend Colin. Great service. I’m sure I will be using him for any future plumbing issues that come my way. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13869-i-highly-recommend-colin-great-service-im-sure-i-will-be-using-him-for.html) - [ Chris Kapell ★★★★★ Garbage disposal died on Monday and we called around 6:00 pm. Showed up on time on Tuesday afternoon and replaced the disposal. On time, courteous and professional. Would recommend and will call th... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13772-garbage-disposal-died-on-monday-and-we-called-around-600-pm-showed-up-.html) - [ Kevin Rhoney ★★★★★ Had a lot of water leaking in the basement underneath the kitchen faucet. Thought we had a major problem. I contacted Colin thinking we were in for a pretty serious plumbing job. Colin answered my ... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13660-had-a-lot-of-water-leaking-in-the-basement-underneath-the-kitchen-faucet-thought.html) - [ Kimberly Orcutt ★★★★★ Colin and Nick were both professional, friendly, and went above and beyond to help us with our plumbing issues. They fit us in quickly and would highly recommend them to others. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13756-colin-and-nick-were-both-professional-friendly-and-went-above-and-beyond-to-help.html) - [ Natalie D'Angelo ★★★★★ Unfortunately our water tank had stopped working and of course being 3 days before christmas, we panicked. Colin was there that night to install a new tank and for that we are so grateful! He was q... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13860-unfortunately-our-water-tank-had-stopped-working-and-of-course-being-3-days-before.html) - [ Catie Sutherland ★★★★★ We have only been moved in for 3 DAYS and our water heater tank gave out…water everywhere in our basement and my mom called and he came within the hour!!! The other places we had called weren’t abl... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13886-we-have-only-been-moved-in-for-3-days-and-our-water-heater-tank.html) - [ danielle Coleman ★★★★★ Colin was super communicative and let me know when he would arrive and gave me a heads up 5 minutes prior. Which as someone who works from home- is so helpful. He was pleasant and helpful. He char... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13771-colin-was-super-communicative-and-let-me-know-when-he-would-arrive-and-gave.html) - [ Lindsay Stratton ★★★★★ I had a blocked kitchen sink, called Colin in the morning and he said he was able to come by in a couple hours. He arrived when expected, had great communication about his process for investigating... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13782-i-had-a-blocked-kitchen-sink-called-colin-in-the-morning-and-he-said.html) - [ Donna steele ★★★★★ Colin does quality work. He is professional honest and his prices are reasonable. I would highly recommend him. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13697-colin-does-quality-work-he-is-professional-honest-and-his-prices-are-reasonable-i.html) - [ Theresa Ehrlich ★★★★★ John DiTullio and Adam did thorough work, were prompt, and had incredible personalities. I will definitely use then again! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13850-john-ditullio-and-adam-did-thorough-work-were-prompt-and-had-incredible-personalities-i.html) - [ Lori Infantino ★★★★★ I had a screw stuck my garbage disposal, I called Colin , Nick came the next day gave me options with fair prices . It was a quick fix and reasonably good price . Great job by Nick who was friendly... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13785-i-had-a-screw-stuck-my-garbage-disposal-i-called-colin--nick-came.html) - [ Razzle B ★★★★★ Colin installed a tankless water heater, did piping, and installed new outlet for water heater. He is a hard worker, trustworthy, honest, and did quality work. We will definitely use him for any fu... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13702-colin-installed-a-tankless-water-heater-did-piping-and-installed-new-outlet-for-water.html) - [ Caroline ★★★★★ My husband called Colin for our kitchen sink which unfortunately required more work than just a simple snaking. Colin was efficient, cost effective, and professional. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13679-my-husband-called-colin-for-our-kitchen-sink-which-unfortunately-required-more-work-than.html) - [ Leo Pavlov ★★★★★ He’s literally the best plumber I’ve used left it cleaner then it was showed on time and price was right ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13746-hes-literally-the-best-plumber-ive-used-left-it-cleaner-then-it-was-showed.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://colintheplumber.us/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://colintheplumber.us/drain-cleaning-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://colintheplumber.us/water-heaters-rochester/tankless-water-heater-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://colintheplumber.us/rochester-plumbers/commercial-plumbing-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) [](#) [](#) [![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Rochester](https://colintheplumber.us/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://colintheplumber.us/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://colintheplumber.us/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Rochester [ Click to view page in markdown format ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13725-if-your-looking-for-people-who-actually-care-about-customer-relationships-then-this-is.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://colintheplumber.us/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://colintheplumber.us/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://colintheplumber.us" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://colintheplumber.us/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Nick Palmiero", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13725-if-your-looking-for-people-who-actually-care-about-customer-relationships-then-this-is.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "If your looking for people who actually care about customer relationship(s) then this is the type of relationship and service you want for your family household. I had Nick come out from Colin the Plumber service (my home in Brighton, NY) and he’s beyond a plumber of his trade, the guy played with my dog, we talked life, sports, family etc. as he multitasked his duties. The work was beyond exceptional, but most of all the trust and personal nature of the service stood out. To add to this experience, pricing tops them all, willing to work with the customer. Overall service has been unmatched since joining with Colin the Plumber. The service Nick provided felt relaxing and comfortable in my own household, that’s all you can ask for as a homeowner.", "url": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13725-if-your-looking-for-people-who-actually-care-about-customer-relationships-then-this-is.html", "datePublished": "2023-09-08T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://colintheplumber.us" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://colintheplumber.us/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Nick Palmiero", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```