--- title: "5 Star Review By Nick Palmiero" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13725-if-your-looking-for-people-who-actually-care-about-customer-relationships-then-this-is.html" date: "2026-08-26T05:55:08+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://colintheplumber.us/) - [ Plumbing](https://colintheplumber.us/rochester-plumbers.html) - [ Residential](https://colintheplumber.us/rochester-plumbers/residental-plumbing-rochester.html) - [ Leaks and Repipes](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ Faucets & Sinks](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ Showers & Tubs](https://colintheplumber.us/rochester-plumbers/shower-plumbers-rochester.html) - [ Toilet Plumbing](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - 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![Serving All Rochester](https://colintheplumber.us/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Rochester - Award Winning Service - ![Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://colintheplumber.us/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://colintheplumber.us/call-colin-the-plumber.html) - ![New Water Heater Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - 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I had Nick come out from Colin the Plumber service (my home in Brighton, NY) and he’s beyond a plumber of his trade, the guy played with my dog, we talked life, sports, family etc. as he multitasked his duties. The work was beyond exceptional, but most of all the trust and personal nature of the service stood out. To add to this experience, pricing tops them all, willing to work with the customer. Overall service has been unmatched since joining with Colin the Plumber. The service Nick provided felt relaxing and comfortable in my own household, that’s all you can ask for as a homeowner. - [ Prev](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13726-this-company-has-done-a-number-of-different-jobs-for-me-from-snaking-toilets.html) - [Next ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13724-the-plumber-was-amazing-got-here-real-fast-same-day-repair-able-to-get.html) [ Back to All Reviews ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Rochester, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Rochester, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) - [ Lorraine Hems ★★★★★ I trust Colin to show up when they say, and do work as promised accurately and quickly. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13830-i-trust-colin-to-show-up-when-they-say-and-do-work-as-promised.html) - [ Dawn Hoffman ★★★★★ A huge thank you to Nick for his hard work on my bathroom. House is old & bathroom small; not easy to work in. Leak from tub into basement repaired, tub & sink clogs fixed, new faucets in tub & sin... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13757-a-huge-thank-you-to-nick-for-his-hard-work-on-my-bathroom-house.html) - [ Darryl Wong ★★★★★ "Colin is hands down the best plumber in the area! His expertise, professionalism, and dedication to getting the job done right are unmatched. Whether it's a small repair or a major overhaul, Colin... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13786-colin-is-hands-down-the-best-plumber-in-the-area-his-expertise-professionalism-and.html) - [ Shane Thatcher Morissette ★★★★★ I recently reached out to Colin to help me with a problem I was facing And before I knew it he was there and the problem was resolved. Colin educated on the issue and provided preventative steps th... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13898-i-recently-reached-out-to-colin-to-help-me-with-a-problem-i-was.html) - [ April Mears ★★★★★ Colin and his team are incredibly nice, efficient, and clean with their work. He's quick to call back and no problems scheduling a visit in a timely manner. Colin is excellent at explaining the iss... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13709-colin-and-his-team-are-incredibly-nice-efficient-and-clean-with-their-work-hes.html) - [ Ken Koban ★★★★★ Colin was great. My grandmother had a back up, she called two other places thay wouldn't come for days for even a estimate. Colin came the next morning, got it all taken care of super quickly. Will... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13710-colin-was-great-my-grandmother-had-a-back-up-she-called-two-other-places.html) - [ Jordan Coffed ★★★★★ John was incredibly helpful, fixed our kitchen sink issue quickly and efficiently, and pointed us in the right direction to remedy a few other issues. Thanks, John! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13854-john-was-incredibly-helpful-fixed-our-kitchen-sink-issue-quickly-and-efficiently-and-pointed.html) - [ Cathy Sinacola ★★★★★ Came out and worked on my difficult sump pump installation . ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13708-came-out-and-worked-on-my-difficult-sump-pump-installation-.html) - [ Razzle B ★★★★★ Colin installed a tankless water heater, did piping, and installed new outlet for water heater. He is a hard worker, trustworthy, honest, and did quality work. We will definitely use him for any fu... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13702-colin-installed-a-tankless-water-heater-did-piping-and-installed-new-outlet-for-water.html) - [ James Zelbacher ★★★★★ Super quick to respond. Great service! Colin has a streamlined process from appointment to payment. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13841-super-quick-to-respond-great-service-colin-has-a-streamlined-process-from-appointment-.html) - [ Debra Niggli ★★★★★ Colin came today and fixed our bathtub faucet that was dripping really bad. He was right on time, explained everything he was doing, and all in all did an excellent job! He’s quick and efficient, a... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13687-colin-came-today-and-fixed-our-bathtub-faucet-that-was-dripping-really-bad-he.html) - [ Michael M ★★★★★ I had a sewer backup issue & called Colin. The plumber who came out tried hard with a couple of different machines, but couldn't clear the obstruction, and explained the next steps in getting the c... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13807-i-had-a-sewer-backup-issue--called-colin-the-plumber-who-came-out.html) - [ Margaret Augesen ★★★★★ Colin was here this morning and installed our new garbage disposal. He’s great! Knowledgeable and very personable. We highly recommend him and will tell our friends and family about him ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13661-colin-was-here-this-morning-and-installed-our-new-garbage-disposal-hes-great-knowledgeable.html) - [ Chris Minicucci ★★★★★ Colin is awesome. Responsive and prompt, and makes sure he does the job right. Highly recommend! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13707-colin-is-awesome-responsive-and-prompt-and-makes-sure-he-does-the-job-right.html) - [ Tanner Ross-Barco ★★★★★ My drain was backing up. Colin showed up in the evening to accomodate my work schedule so I didnt have to wait days for a service. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13662-my-drain-was-backing-up-colin-showed-up-in-the-evening-to-accomodate-my.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://colintheplumber.us/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://colintheplumber.us/drain-cleaning-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://colintheplumber.us/water-heaters-rochester/tankless-water-heater-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://colintheplumber.us/rochester-plumbers/commercial-plumbing-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) [](#) [](#) [![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Rochester](https://colintheplumber.us/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://colintheplumber.us/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://colintheplumber.us/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Rochester Marketing & Website: [![](https://colintheplumber.us/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://colintheplumber.us/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://colintheplumber.us" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://colintheplumber.us/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Nick Palmiero", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13725-if-your-looking-for-people-who-actually-care-about-customer-relationships-then-this-is.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "If your looking for people who actually care about customer relationship(s) then this is the type of relationship and service you want for your family household. I had Nick come out from Colin the Plumber service (my home in Brighton, NY) and he’s beyond a plumber of his trade, the guy played with my dog, we talked life, sports, family etc. as he multitasked his duties. The work was beyond exceptional, but most of all the trust and personal nature of the service stood out. To add to this experience, pricing tops them all, willing to work with the customer. Overall service has been unmatched since joining with Colin the Plumber. The service Nick provided felt relaxing and comfortable in my own household, that’s all you can ask for as a homeowner.", "url": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13725-if-your-looking-for-people-who-actually-care-about-customer-relationships-then-this-is.html", "datePublished": "2023-09-08T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://colintheplumber.us" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://colintheplumber.us/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Nick Palmiero", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```