--- title: "5 Star Review By Maria Horton" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13737-5-stars-for-colin-he-came-right-over-when-our-basement-flooded-from-.html" date: "2026-08-26T05:57:47+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://colintheplumber.us/) - [ Plumbing](https://colintheplumber.us/rochester-plumbers.html) - [ Residential](https://colintheplumber.us/rochester-plumbers/residental-plumbing-rochester.html) - [ Leaks and Repipes](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ Faucets & Sinks](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ Showers & Tubs](https://colintheplumber.us/rochester-plumbers/shower-plumbers-rochester.html) - [ Toilet Plumbing](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - 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![Serving All Rochester](https://colintheplumber.us/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Rochester - Award Winning Service - ![Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://colintheplumber.us/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://colintheplumber.us/call-colin-the-plumber.html) - ![New Water Heater Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - 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![Plumbing Financing Available In Rochester](https://colintheplumber.us/templates/pmtheme/cache/f7/2024-o-financing-available-f7d7ca73.png) - ![Trusted Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) [](#) [](#) 5 Star Review By Maria Horton 5 Stars for Colin. He came right over when our basement flooded from the storm. Even though we had pressurized caps plugging the drains, the storm blew them out due to the pressure - Colin put in heavy duty storm plugs for us. The storm water flooded out our hot water tank too but he was able to get it up and running. Colin to the rescue! So glad he responded so quickly to help us. Colin is our guy and should be yours too. Thanks, Colin! - [ Prev](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13738-colin-was-quick-and-professional-he-treated-our-leaking-sink-so-fast-and-he.html) - [Next ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13736-couldnt-be-more-happier-with-the-service-i-received-needed-a-new-garbage-disposal.html) [ Back to All Reviews ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Rochester, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Rochester, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) - [ Amanda Roberts ★★★★★ Colin was fantastic. The day before Thanksgiving I was stressing because my garbage disposal was jammed He took his time and got it to work. He saved the day.. thank you. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13659-colin-was-fantastic-the-day-before-thanksgiving-i-was-stressing-because-my-garbage-disposal.html) - [ Paul Coppola ★★★★★ Responsive, great social skills, work was done quickly and professionally. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13677-responsive-great-social-skills-work-was-done-quickly-and-professionally.html) - [ TDOK64 ★★★★★ Last night the pipe above the water heater started to leak. We turned off the water and called Colin. He stopped by this morning and did an excellent job repairing the old piping. A very pleasant y... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13689-last-night-the-pipe-above-the-water-heater-started-to-leak-we-turned-off.html) - [ Gretchen Dusen ★★★★★ Colin was quick, efficient and professional. It's so nice to have a plumber I know I can rely on. I will use him again for sure! Thank you Colin!! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13685-colin-was-quick-efficient-and-professional-its-so-nice-to-have-a-plumber-i.html) - [ Heidi Connolly ★★★★★ Mark arrived early after sending me a message to make sure the earlier time worked OK for me. Matt joined him and both worked through into the early evening to get me up and running again. Pleasant... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13843-mark-arrived-early-after-sending-me-a-message-to-make-sure-the-earlier-time.html) - [ Alex Shoemaker ★★★★★ I had the absolute pleasure to work with Nick. He took the time to review every detail about the situation, kept me informed the entire time and gave advice on what to look out for in the future to... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13823-i-had-the-absolute-pleasure-to-work-with-nick-he-took-the-time-.html) - [ David Wilcox ★★★★★ My experience was great. When I called with an issue I spoke with Colin personally and he was so fast to have someone to my house. After the tech. left my home I got a call back from Colin with mor... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13723-my-experience-was-great-when-i-called-with-an-issue-i-spoke-with-colin.html) - [ S Hutchins ★★★★★ Had a problem with disposal and Nick got car chassis out but damage had been done, he replaced it quickly and handled another problem easily. I recommend Colin The Plumber to anyone who needs servi... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13765-had-a-problem-with-disposal-and-nick-got-car-chassis-out-but-damage-had.html) - [ Michael Chasey ★★★★★ Colin The Plumber was fantastic! We had been having troubles with our kitchen sink being backed up. Contacted him Tuesday and was at our house by 11:30am that morning. He cleared the sink that da... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13810-colin-the-plumber-was-fantastic-we-had-been-having-troubles-with-our-kitchen-sink.html) - [ Mandana Marefat ★★★★★ Colin arrived on time , was well equipped for the task and was able to resolve my clogged drain quickly and efficiently ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13895-colin-arrived-on-time--was-well-equipped-for-the-task-and-was-able.html) - [ Martin Bontrager ★★★★★ Colin and his crew are fantastic and I couldn't recommend them any higher ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13828-colin-and-his-crew-are-fantastic-and-i-couldnt-recommend-them-any-higher.html) - [ Alex Crist ★★★★★ Highly recommend. Colin goes above and beyond to get things fixed and does excellent work. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13695-highly-recommend-colin-goes-above-and-beyond-to-get-things-fixed-and-does-excellent.html) - [ david price ★★★★★ Very professional crew. Responded in a timely manner and kept me posted every step of the way. Very impressed by Nick, Colin and Mark. If you need a plumber don't hesitate to call Colin The Plumber. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13812-very-professional-crew-responded-in-a-timely-manner-and-kept-me-posted-every-step.html) - [ Jennifer Bradt ★★★★★ Colin was very professional and polite, he came right in diagnosed the problem and did the repair. I would highly recommend Colin for any plumbing work/repairs. I will definitely be referring famil... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13672-colin-was-very-professional-and-polite-he-came-right-in-diagnosed-the-problem-and.html) - [ Michael Richardson ★★★★★ Colin was awesome, very responsive and showed up within the hour of the call. Didnt make us wait for hours wondering when he would be there like other places. Would highly recommend and will be usi... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13750-colin-was-awesome-very-responsive-and-showed-up-within-the-hour-of-the-call.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://colintheplumber.us/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://colintheplumber.us/drain-cleaning-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://colintheplumber.us/water-heaters-rochester/tankless-water-heater-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://colintheplumber.us/rochester-plumbers/commercial-plumbing-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) [](#) [](#) [![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Rochester](https://colintheplumber.us/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://colintheplumber.us/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://colintheplumber.us/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Rochester Marketing & Website: [![](https://colintheplumber.us/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://colintheplumber.us/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://colintheplumber.us" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://colintheplumber.us/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Maria Horton", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13737-5-stars-for-colin-he-came-right-over-when-our-basement-flooded-from-.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "5 Stars for Colin. He came right over when our basement flooded from the storm. Even though we had pressurized caps plugging the drains, the storm blew them out due to the pressure - Colin put in heavy duty storm plugs for us. The storm water flooded out our hot water tank too but he was able to get it up and running. Colin to the rescue! So glad he responded so quickly to help us. Colin is our guy and should be yours too. Thanks, Colin!", "url": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13737-5-stars-for-colin-he-came-right-over-when-our-basement-flooded-from-.html", "datePublished": "2023-11-18T19:00:00-05:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://colintheplumber.us" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://colintheplumber.us/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Maria Horton", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```