--- title: "5 Star Review By Danielle Coppola" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13758-colin-helped-us-with-an-emergency-plumbing-issue-he-was-quick-responsive-and-kind.html" date: "2026-08-26T05:56:14+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://colintheplumber.us/) - [ Plumbing](https://colintheplumber.us/rochester-plumbers.html) - [ Residential](https://colintheplumber.us/rochester-plumbers/residental-plumbing-rochester.html) - [ Leaks and Repipes](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ Faucets & Sinks](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ Showers & Tubs](https://colintheplumber.us/rochester-plumbers/shower-plumbers-rochester.html) - [ Toilet Plumbing](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - [ Sump Pumps](https://colintheplumber.us/rochester-plumbers/sump-pump-rochester.html) - [ Commercial Plumbing](https://colintheplumber.us/rochester-plumbers/commercial-plumbing-rochester.html) - [ New Water Lines](https://colintheplumber.us/rochester-plumbers/new-water-line-rochester.html "Trenchless Water Line Installation Rochester | Trenchless Water Line Repairs Rochester") - [ Water Quality Solutions](https://colintheplumber.us/rochester-plumbers/water-softeners-rochester.html) - [ Accessibility Upgrades](https://colintheplumber.us/rochester-plumbers/accessibility-bathroom-remodel-rochester.html) - [ Bathroom Remodeling](https://colintheplumber.us/rochester-plumbers/bathroom-renovations-rochester.html) - [ Drains](https://colintheplumber.us/drain-cleaning-rochester.html) - [ Drains & Sewers ](https://colintheplumber.us/drain-cleaning-rochester/drain-sewer-cleaning-repairs-rochester.html) - [ Trenchless Sewer Relining](https://colintheplumber.us/drain-cleaning-rochester/sewer-pipe-relining-rochester.html) - [ Septic](https://colintheplumber.us/drain-cleaning-rochester/septic-system-services-rochester.html) - [ Relining](https://colintheplumber.us/drain-cleaning-rochester/sewer-pipe-relining-rochester.html) - [ Water Heaters](https://colintheplumber.us/water-heaters-rochester.html) - [ Water Heaters](https://colintheplumber.us/water-heaters-rochester/repair-water-heater-rochester.html) - [ Tankess Water Heaters](https://colintheplumber.us/water-heaters-rochester/tankless-water-heater-rochester.html) - [ Why Colin](https://colintheplumber.us/guarantee.html) - [ Your Guarantee](https://colintheplumber.us/guarantee/colin-the-plumber-guarantee.html) - [ Testimonials](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) - [ About Us](https://colintheplumber.us/guarantee/about-colin-the-plumber.html) - [ Areas](https://colintheplumber.us/rochester-ny-plumbing-contractors.html) - [ Careers](https://colintheplumber.us/careers.html) - [ Call Us](https://colintheplumber.us/call-colin-the-plumber.html) - [ Call Us Today](https://colintheplumber.us/call-colin-the-plumber/call-colin-the-plumber.html) - [ Book Online](https://colintheplumber.us/call-colin-the-plumber/book-online.html) - [ Careers](https://colintheplumber.us/call-colin-the-plumber/careers.html) - [ Terms & Privacy](https://colintheplumber.us/call-colin-the-plumber/privacy-policy.html) - [ Search](https://colintheplumber.us/call-colin-the-plumber/search.html) # Colin The Plumber Testimonials [ ![Trusted Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/ea/reviews-totals-google-eaeec39d.png) ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) [ ![Rochesters' Award Winning Plumbing Service](https://colintheplumber.us/templates/pmtheme/cache/8d/hero-trusted-inv-3-8d544914.png) ](https://colintheplumber.us/guarantee/colin-the-plumber-guarantee.html) - ![For Expert Local Plumbers](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) For Expert Local Plumbers - Fast, Same Day Service - ![Serving All Rochester](https://colintheplumber.us/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Rochester - Award Winning Service - ![Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://colintheplumber.us/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://colintheplumber.us/call-colin-the-plumber.html) - ![New Water Heater Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Special Plumbing Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/a9/wednesday-special-1-a9686a81.png) - ![Fast, On-Time Plumbing Service In Rochester](https://colintheplumber.us/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![Sewer Clearing Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/df/2024-o-drain-cleaning-special-2b-df42d23e.png) - ![Trusted Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) - ![Free Sump Pump Application In Rochester*](https://colintheplumber.us/templates/pmtheme/cache/be/2024-o-free-app-sump-pump-be510b4c.png) - ![Fast, On-Time Plumbing Service In Rochester](https://colintheplumber.us/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![New Faucet Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/27/2024-o-new-faucet-discount-275a4b46.png) - ![Friendly Local Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Plumbing Financing Available In Rochester](https://colintheplumber.us/templates/pmtheme/cache/f7/2024-o-financing-available-f7d7ca73.png) - ![Trusted Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) [](#) [](#) 5 Star Review By Danielle Coppola Colin helped us with an emergency plumbing issue. He was quick, responsive, and kind. Highly recommend his services. - [ Prev](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13760-super-friendly-communicated-about-all-of-the-problems-well-laid-out-my-options-clearly.html) - [Next ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13757-a-huge-thank-you-to-nick-for-his-hard-work-on-my-bathroom-house.html) [ Back to All Reviews ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Rochester, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Rochester, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) - [ Joel Craddock ★★★★★ I was introduced to Colin through my best friend, which gave me additional trust right away, as we all know our friends would never refer someone they would not use themselves. I needed a couple of... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13671-i-was-introduced-to-colin-through-my-best-friend-which-gave-me-additional-trust.html) - [ Ramona Sharp ★★★★★ Colin was awesome. He got the pipe cleared out for 40% less then the plumber yesterday who failed to clear it. He is professional, honest, and came over really quickly. He is now my go to plumber. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13826-colin-was-awesome-he-got-the-pipe-cleared-out-for-40-less-then-.html) - [ Buffalo Bill ★★★★★ Once again!! Collin plumbing has came and conquered!! Nick gets in and gets out! Very professional and knowledgeable to the T. I had a water filtration system installed and boy oh boy! I’m happy! G... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13817-once-again-collin-plumbing-has-came-and-conquered-nick-gets-in-and-gets-out.html) - [ Josh Mack ★★★★★ Colin is very professional and takes great pride in his work. He truly is an expert in his field. Colin was very transparent with what was going on with leak under our sink/dishwasher and took the ... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13694-colin-is-very-professional-and-takes-great-pride-in-his-work-he-truly-is.html) - [ Claudia Reed ★★★★★ Colin was amazing! He was timeley, reasonably priced, and really good with communication. I plan on using him for future work! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13874-colin-was-amazing-he-was-timeley-reasonably-priced-and-really-good-with-communication-i.html) - [ C C ★★★★★ Colin is an experienced pulmber with knowledgeable skills and friendly manner that made my situation less strssful. He was on time and pleasant to work with. His prices are affordable and his exper... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13675-colin-is-an-experienced-pulmber-with-knowledgeable-skills-and-friendly-manner-that-made-my.html) - [ Listen Kristin ★★★★★ Very nice, professional and fast since I was in a rush myself for something. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13849-very-nice-professional-and-fast-since-i-was-in-a-rush-myself-for-something.html) - [ Jordan Cohen ★★★★★ Young professional, running his own company. Came here, the day before christmas eve to get us out of a jam. Such a nice guy and he did quick professional quality work. I cant recommend him enough. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13691-young-professional-running-his-own-company-came-here-the-day-before-christmas-eve-.html) - [ JJ Englert ★★★★★ First time working with Colin, and I'm sold! What a great guy! Showed up within 20 minutes, communicated expectations clearly ahead of time, worked to solve my problem while keeping me updated step... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13688-first-time-working-with-colin-and-im-sold-what-a-great-guy-showed-up.html) - [ Bob Schultz ★★★★★ Great job by Colin. He unplugged the kitchen drain and ensured that everything was leak tight before leaving. He arrived before the scheduled time which was great. We'll gladly use him again but ho... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13699-great-job-by-colin-he-unplugged-the-kitchen-drain-and-ensured-that-everything-was.html) - [ jmine170 ★★★★★ We had no hot water. He was able to fix the intake piping size of my tankless water heater and fix a leak in the water pipe the same day that I called! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13667-we-had-no-hot-water-he-was-able-to-fix-the-intake-piping-size.html) - [ Lorraine Roccabruna ★★★★★ Colin was prompt and has a true passion for his profession which shows in the quality of his work. I would highly recommend him for any of your plumbing needs. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13809-colin-was-prompt-and-has-a-true-passion-for-his-profession-which-shows-.html) - [ Kimberly Orcutt ★★★★★ Colin and Nick were both professional, friendly, and went above and beyond to help us with our plumbing issues. They fit us in quickly and would highly recommend them to others. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13756-colin-and-nick-were-both-professional-friendly-and-went-above-and-beyond-to-help.html) - [ Sarah V ★★★★★ I contacted Colin for information re a new hot water tank. He provided a quote via email and clearly outlined possible added expenses (ie having to possibly update venting to bring to code). It was... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13712-i-contacted-colin-for-information-re-a-new-hot-water-tank-he-provided-.html) - [ Melanie Meyer ★★★★★ Can't say enough good things!!! I had been waiting for an appointment with a different plumber for a couple of weeks, when I decided to call Colin. I had someone at my house the very night that I c... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13764-cant-say-enough-good-things-i-had-been-waiting-for-an-appointment-with-.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://colintheplumber.us/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://colintheplumber.us/drain-cleaning-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://colintheplumber.us/water-heaters-rochester/tankless-water-heater-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://colintheplumber.us/rochester-plumbers/commercial-plumbing-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) [](#) [](#) [![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Rochester](https://colintheplumber.us/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://colintheplumber.us/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://colintheplumber.us/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Rochester Marketing & Website: [![](https://colintheplumber.us/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://colintheplumber.us/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://colintheplumber.us" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://colintheplumber.us/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Danielle Coppola", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13758-colin-helped-us-with-an-emergency-plumbing-issue-he-was-quick-responsive-and-kind.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Colin helped us with an emergency plumbing issue. He was quick, responsive, and kind. Highly recommend his services.", "url": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13758-colin-helped-us-with-an-emergency-plumbing-issue-he-was-quick-responsive-and-kind.html", "datePublished": "2024-02-14T19:00:00-05:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://colintheplumber.us" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://colintheplumber.us/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Danielle Coppola", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```