--- title: "5 Star Review By Lorraine Roccabruna" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13809-colin-was-prompt-and-has-a-true-passion-for-his-profession-which-shows-.html" date: "2026-08-26T05:55:50+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://colintheplumber.us/) - [ Plumbing](https://colintheplumber.us/rochester-plumbers.html) - [ Residential](https://colintheplumber.us/rochester-plumbers/residental-plumbing-rochester.html) - [ Leaks and Repipes](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ Faucets & Sinks](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ Showers & Tubs](https://colintheplumber.us/rochester-plumbers/shower-plumbers-rochester.html) - [ Toilet Plumbing](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - [ Sump Pumps](https://colintheplumber.us/rochester-plumbers/sump-pump-rochester.html) - [ Commercial Plumbing](https://colintheplumber.us/rochester-plumbers/commercial-plumbing-rochester.html) - [ New Water Lines](https://colintheplumber.us/rochester-plumbers/new-water-line-rochester.html "Trenchless Water Line Installation Rochester | Trenchless Water Line Repairs Rochester") - [ Water Quality Solutions](https://colintheplumber.us/rochester-plumbers/water-softeners-rochester.html) - [ Accessibility Upgrades](https://colintheplumber.us/rochester-plumbers/accessibility-bathroom-remodel-rochester.html) - [ Bathroom Remodeling](https://colintheplumber.us/rochester-plumbers/bathroom-renovations-rochester.html) - [ Drains](https://colintheplumber.us/drain-cleaning-rochester.html) - [ Drains & Sewers ](https://colintheplumber.us/drain-cleaning-rochester/drain-sewer-cleaning-repairs-rochester.html) - [ Trenchless Sewer Relining](https://colintheplumber.us/drain-cleaning-rochester/sewer-pipe-relining-rochester.html) - [ Septic](https://colintheplumber.us/drain-cleaning-rochester/septic-system-services-rochester.html) - [ Relining](https://colintheplumber.us/drain-cleaning-rochester/sewer-pipe-relining-rochester.html) - [ Water Heaters](https://colintheplumber.us/water-heaters-rochester.html) - [ Water Heaters](https://colintheplumber.us/water-heaters-rochester/repair-water-heater-rochester.html) - [ Tankess Water Heaters](https://colintheplumber.us/water-heaters-rochester/tankless-water-heater-rochester.html) - [ Why Colin](https://colintheplumber.us/guarantee.html) - [ Your Guarantee](https://colintheplumber.us/guarantee/colin-the-plumber-guarantee.html) - [ Testimonials](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) - [ About Us](https://colintheplumber.us/guarantee/about-colin-the-plumber.html) - [ Areas](https://colintheplumber.us/rochester-ny-plumbing-contractors.html) - [ Careers](https://colintheplumber.us/careers.html) - [ Call Us](https://colintheplumber.us/call-colin-the-plumber.html) - [ Call Us Today](https://colintheplumber.us/call-colin-the-plumber/call-colin-the-plumber.html) - [ Book Online](https://colintheplumber.us/call-colin-the-plumber/book-online.html) - [ Careers](https://colintheplumber.us/call-colin-the-plumber/careers.html) - [ Terms & Privacy](https://colintheplumber.us/call-colin-the-plumber/privacy-policy.html) - [ Search](https://colintheplumber.us/call-colin-the-plumber/search.html) # Colin The Plumber Testimonials [ ![Trusted Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/ea/reviews-totals-google-eaeec39d.png) ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) [ ![Rochesters' Award Winning Plumbing Service](https://colintheplumber.us/templates/pmtheme/cache/8d/hero-trusted-inv-3-8d544914.png) ](https://colintheplumber.us/guarantee/colin-the-plumber-guarantee.html) - ![For Expert Local Plumbers](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) For Expert Local Plumbers - Fast, Same Day Service - ![Serving All Rochester](https://colintheplumber.us/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Rochester - Award Winning Service - ![Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://colintheplumber.us/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://colintheplumber.us/call-colin-the-plumber.html) - ![New Water Heater Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Special Plumbing Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/a9/wednesday-special-1-a9686a81.png) - ![Fast, On-Time Plumbing Service In Rochester](https://colintheplumber.us/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![Sewer Clearing Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/df/2024-o-drain-cleaning-special-2b-df42d23e.png) - ![Trusted Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) - ![Free Sump Pump Application In Rochester*](https://colintheplumber.us/templates/pmtheme/cache/be/2024-o-free-app-sump-pump-be510b4c.png) - ![Fast, On-Time Plumbing Service In Rochester](https://colintheplumber.us/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![New Faucet Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/27/2024-o-new-faucet-discount-275a4b46.png) - ![Friendly Local Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Plumbing Financing Available In Rochester](https://colintheplumber.us/templates/pmtheme/cache/f7/2024-o-financing-available-f7d7ca73.png) - ![Trusted Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) [](#) [](#) 5 Star Review By Lorraine Roccabruna Colin was prompt and has a true passion for his profession which shows in the quality of his work. I would highly recommend him for any of your plumbing needs. - [ Prev](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13810-colin-the-plumber-was-fantastic-we-had-been-having-troubles-with-our-kitchen-sink.html) - [Next ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13808-knowledgeable-worked-with-care-to-the-property-and-showed-us-the-work-that-was.html) [ Back to All Reviews ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Rochester, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Rochester, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) - [ Adrielle Mitchell ★★★★★ Colin accurately troubleshot a problem caused by another plumber, ordered the right part, made suggestions for an even more secure choice at a nominal difference in what was already a fair price, s... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13832-colin-accurately-troubleshot-a-problem-caused-by-another-plumber-ordered-the-right-part-made.html) - [ Nancy Ockenden Ragus ★★★★★ Highly recommend Colin the Plumber! He replaced the main shut off valve to the house, two hose bibs and added shut offs. He coordinated with MCW authority and had the job done in just a couple of h... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13876-highly-recommend-colin-the-plumber-he-replaced-the-main-shut-off-valve-to-.html) - [ Jeanette ★★★★★ I can't say enough about the company and the professionalism of the staff. They have been a lifesaver for a botched job by another non-professional company! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13852-i-cant-say-enough-about-the-company-and-the-professionalism-of-the-staff-they.html) - [ Marion Olson ★★★★★ Colin is very quick to answer the call, quick to respond to a request, and quick to make the necessary repair. We had a toilet that had been installed with the wrong seat, and we weren't able to co... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13692-colin-is-very-quick-to-answer-the-call-quick-to-respond-to-a-request.html) - [ John Zirbel ★★★★★ I needed a water line put in for a new refrigerator and Colin was very personable and had my line installed within a few days. He explained everything before starting and went over the finished job... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13747-i-needed-a-water-line-put-in-for-a-new-refrigerator-and-colin-was.html) - [ Sue Northrup ★★★★★ Came quickly and was friendly and professional. Kept us informed each step. Would call them again. Thank you, Mark ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13835-came-quickly-and-was-friendly-and-professional-kept-us-informed-each-step-would-call.html) - [ Marcus Senise ★★★★★ Called Colin because we had clogged drains both in the bathroom sink and bathtub. He came out, checked everything, explained what needed to be done, and went and took care of it in a very timely ma... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13815-called-colin-because-we-had-clogged-drains-both-in-the-bathroom-sink-and-bathtub.html) - [ Peter Skelton ★★★★★ Colin is responsive, professional and takes the time to explain the cause of the issue and the possible solutions. Excellent customer service and the highest level of skill ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13804-colin-is-responsive-professional-and-takes-the-time-to-explain-the-cause-of-.html) - [ Jordan Coffed ★★★★★ John was incredibly helpful, fixed our kitchen sink issue quickly and efficiently, and pointed us in the right direction to remedy a few other issues. Thanks, John! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13854-john-was-incredibly-helpful-fixed-our-kitchen-sink-issue-quickly-and-efficiently-and-pointed.html) - [ Courtney C ★★★★★ We have some tricky old plumbing that other plumbers have struggled with in the past. Colin came over last minute to fix the leak on a Friday night, and drove all around the city looking for the ri... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13793-we-have-some-tricky-old-plumbing-that-other-plumbers-have-struggled-with-in-.html) - [ Claudia Reed ★★★★★ Colin was amazing! He was timeley, reasonably priced, and really good with communication. I plan on using him for future work! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13874-colin-was-amazing-he-was-timeley-reasonably-priced-and-really-good-with-communication-i.html) - [ Monica Sheridan ★★★★★ I highly recommend Colin the Plumber. We were referred to Colin after noticing a small sinkhole spot in our driveway. Our driveway repair company thought that it could be caused by a broken water l... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13788-i-highly-recommend-colin-the-plumber-we-were-referred-to-colin-after-noticing-.html) - [ Edward Deiure ★★★★★ Gave Colin a call and 30 minutes later he was at my house! Helped me fix my plumbing issue and gave an explanation of everything he did. Would highly recommend him to anyone looking for plumbing se... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13884-gave-colin-a-call-and-30-minutes-later-he-was-at-my-house-helped.html) - [ Michael M ★★★★★ I had a sewer backup issue & called Colin. The plumber who came out tried hard with a couple of different machines, but couldn't clear the obstruction, and explained the next steps in getting the c... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13807-i-had-a-sewer-backup-issue--called-colin-the-plumber-who-came-out.html) - [ Dave Pomeroy ★★★★★ Colin is a very dependable, skilled, prompt, patient and pleasant professional. I would use Colin again and recommend him to others. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13861-colin-is-a-very-dependable-skilled-prompt-patient-and-pleasant-professional-i-would-use.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://colintheplumber.us/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://colintheplumber.us/drain-cleaning-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://colintheplumber.us/water-heaters-rochester/tankless-water-heater-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://colintheplumber.us/rochester-plumbers/commercial-plumbing-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) [](#) [](#) [![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Rochester](https://colintheplumber.us/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://colintheplumber.us/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://colintheplumber.us/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Rochester [ Click to view page in markdown format ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13809-colin-was-prompt-and-has-a-true-passion-for-his-profession-which-shows-.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://colintheplumber.us/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://colintheplumber.us/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://colintheplumber.us" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://colintheplumber.us/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Lorraine Roccabruna", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13809-colin-was-prompt-and-has-a-true-passion-for-his-profession-which-shows-.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Colin was prompt and has a true passion for his profession which shows in the quality of his work. I would highly recommend him for any of your plumbing needs.", "url": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13809-colin-was-prompt-and-has-a-true-passion-for-his-profession-which-shows-.html", "datePublished": "2024-05-23T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://colintheplumber.us" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://colintheplumber.us/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Lorraine Roccabruna", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```