--- title: "5 Star Review By Michael Chasey" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13810-colin-the-plumber-was-fantastic-we-had-been-having-troubles-with-our-kitchen-sink.html" date: "2026-08-26T05:57:09+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://colintheplumber.us/) - [ Plumbing](https://colintheplumber.us/rochester-plumbers.html) - [ Residential](https://colintheplumber.us/rochester-plumbers/residental-plumbing-rochester.html) - [ Leaks and Repipes](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ Faucets & Sinks](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ Showers & Tubs](https://colintheplumber.us/rochester-plumbers/shower-plumbers-rochester.html) - [ Toilet Plumbing](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - 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![Serving All Rochester](https://colintheplumber.us/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Rochester - Award Winning Service - ![Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://colintheplumber.us/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://colintheplumber.us/call-colin-the-plumber.html) - ![New Water Heater Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - 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![Plumbing Financing Available In Rochester](https://colintheplumber.us/templates/pmtheme/cache/f7/2024-o-financing-available-f7d7ca73.png) - ![Trusted Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) [](#) [](#) 5 Star Review By Michael Chasey Colin The Plumber was fantastic! We had been having troubles with our kitchen sink being backed up. Contacted him Tuesday and was at our house by 11:30am that morning. He cleared the sink that day and everything was great! Well we had a few more issues i guess and our main line was backed up. That was discovered tonight! We called Colin and he came right over. He brought in his big gear and cleaned the main line. Then he checked everything with a camera to make sure we were good. He let me be with him every step and showed me everything he did. I can’t recommend him enough! He was fantastic and i would tell everyone to use him. He saved the day!!! Thank you Colin! - [ Prev](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13811-colin-the-plumber-helped-us-clear-our-drain-soon-after-we-called-he-was.html) - [Next ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13809-colin-was-prompt-and-has-a-true-passion-for-his-profession-which-shows-.html) [ Back to All Reviews ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Rochester, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Rochester, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) - [ Chris Kapell ★★★★★ Garbage disposal died on Monday and we called around 6:00 pm. Showed up on time on Tuesday afternoon and replaced the disposal. On time, courteous and professional. Would recommend and will call th... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13772-garbage-disposal-died-on-monday-and-we-called-around-600-pm-showed-up-.html) - [ Sarah V ★★★★★ I contacted Colin for information re a new hot water tank. He provided a quote via email and clearly outlined possible added expenses (ie having to possibly update venting to bring to code). It was... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13712-i-contacted-colin-for-information-re-a-new-hot-water-tank-he-provided-.html) - [ Kathleen Fose ★★★★★ We have used Colin the Plumber multiple times and have been extremely satisfied every time. They are timely, responsive, and informative in tackling your situations. They are out to help you most i... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13743-we-have-used-colin-the-plumber-multiple-times-and-have-been-extremely-satisfied-every.html) - [ Dave Pomeroy ★★★★★ Colin is a very dependable, skilled, prompt, patient and pleasant professional. I would use Colin again and recommend him to others. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13861-colin-is-a-very-dependable-skilled-prompt-patient-and-pleasant-professional-i-would-use.html) - [ Lori Infantino ★★★★★ I had a screw stuck my garbage disposal, I called Colin , Nick came the next day gave me options with fair prices . It was a quick fix and reasonably good price . Great job by Nick who was friendly... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13785-i-had-a-screw-stuck-my-garbage-disposal-i-called-colin--nick-came.html) - [ R. Allen ★★★★★ Colin was quick to respond to a late night call; very professional; skilled workmanship; an excellent communicator. I highly recommend Colin the Plumber. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13770-colin-was-quick-to-respond-to-a-late-night-call-very-professional-skilled-workmanship.html) - [ Jonathan Meagher-Zayas ★★★★★ Colin and the team were fantastic. Great communication, timely service, and a job well done. Highly recommend! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13838-colin-and-the-team-were-fantastic-great-communication-timely-service-and-a-job-well.html) - [ Rick Kellar ★★★★★ Colin installed a Hot water Tank! He was in and out in just over an hour. He did an outstanding job! He is friendly and knowledgeable. He went over everything with me and he never seemed rushed to ... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13783-colin-installed-a-hot-water-tank-he-was-in-and-out-in-just-over.html) - [ Katie Gibble ★★★★★ Prompt service. Responsible and professional plumbers. Highly recommend! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13749-prompt-service-responsible-and-professional-plumbers-highly-recommend.html) - [ Regina Gonek ★★★★★ I came home recently to find water pouring through my kitchen light fixture from a leak in a bathroom pipe upstairs. Colin returned my VM right away. He was at my door less than 30 minutes later, w... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13680-i-came-home-recently-to-find-water-pouring-through-my-kitchen-light-fixture-from.html) - [ Karin Gagliano ★★★★★ Colin picked up the phone! And when he did, he was so pleasant to speak with. Fixed my issue fast and was very helpful explaining everything. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13762-colin-picked-up-the-phone-and-when-he-did-he-was-so-pleasant-.html) - [ Chas Ingersoll ★★★★★ Colin was polite and prompt. He was able to find the issue and explain in detail what happened. Even was able to return immediately to replace my toilet once I bought a new one. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13885-colin-was-polite-and-prompt-he-was-able-to-find-the-issue-and-explain.html) - [ Jordan Cohen ★★★★★ Young professional, running his own company. Came here, the day before christmas eve to get us out of a jam. Such a nice guy and he did quick professional quality work. I cant recommend him enough. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13691-young-professional-running-his-own-company-came-here-the-day-before-christmas-eve-.html) - [ Kristen George ★★★★★ The customer service is second to none. Nick was great. He knew he his stuff and was extremely efficient and friendly! I will DEFINITELY be using Colin the Plumber for any future plumbing needs! Th... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13827-the-customer-service-is-second-to-none-nick-was-great-he-knew-he-his.html) - [ Peter Skelton ★★★★★ Colin is responsive, professional and takes the time to explain the cause of the issue and the possible solutions. Excellent customer service and the highest level of skill ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13804-colin-is-responsive-professional-and-takes-the-time-to-explain-the-cause-of-.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://colintheplumber.us/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://colintheplumber.us/drain-cleaning-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://colintheplumber.us/water-heaters-rochester/tankless-water-heater-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://colintheplumber.us/rochester-plumbers/commercial-plumbing-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) [](#) [](#) [![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Rochester](https://colintheplumber.us/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://colintheplumber.us/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://colintheplumber.us/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Rochester [ Click to view page in markdown format ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13810-colin-the-plumber-was-fantastic-we-had-been-having-troubles-with-our-kitchen-sink.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://colintheplumber.us/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://colintheplumber.us/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://colintheplumber.us" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://colintheplumber.us/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Michael Chasey", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13810-colin-the-plumber-was-fantastic-we-had-been-having-troubles-with-our-kitchen-sink.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Colin The Plumber was fantastic! We had been having troubles with our kitchen sink being backed up. Contacted him Tuesday and was at our house by 11:30am that morning. He cleared the sink that day and everything was great! Well we had a few more issues i guess and our main line was backed up. That was discovered tonight! We called Colin and he came right over. He brought in his big gear and cleaned the main line. Then he checked everything with a camera to make sure we were good. He let me be with him every step and showed me everything he did. I can’t recommend him enough! He was fantastic and i would tell everyone to use him. He saved the day!!! Thank you Colin!", "url": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13810-colin-the-plumber-was-fantastic-we-had-been-having-troubles-with-our-kitchen-sink.html", "datePublished": "2024-05-25T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://colintheplumber.us" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://colintheplumber.us/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Michael Chasey", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```