--- title: "5 Star Review By Kristen George" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13827-the-customer-service-is-second-to-none-nick-was-great-he-knew-he-his.html" date: "2026-08-26T05:54:08+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://colintheplumber.us/) - [ Plumbing](https://colintheplumber.us/rochester-plumbers.html) - [ Residential](https://colintheplumber.us/rochester-plumbers/residental-plumbing-rochester.html) - [ Leaks and Repipes](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ Faucets & Sinks](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ Showers & Tubs](https://colintheplumber.us/rochester-plumbers/shower-plumbers-rochester.html) - [ Toilet Plumbing](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - 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![Serving All Rochester](https://colintheplumber.us/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Rochester - Award Winning Service - ![Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://colintheplumber.us/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://colintheplumber.us/call-colin-the-plumber.html) - ![New Water Heater Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - 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Nick was great. He knew he his stuff and was extremely efficient and friendly! I will DEFINITELY be using Colin the Plumber for any future plumbing needs! Thank you for the outstanding service! - [ Prev](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13828-colin-and-his-crew-are-fantastic-and-i-couldnt-recommend-them-any-higher.html) - [Next ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13826-colin-was-awesome-he-got-the-pipe-cleared-out-for-40-less-then-.html) [ Back to All Reviews ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Rochester, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Rochester, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) - [ Joey Greco ★★★★★ Colin came by to help resolve my water backup explained how I can prevent it and he was able to work in less than a 2ft area appreciate the help!! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13730-colin-came-by-to-help-resolve-my-water-backup-explained-how-i-can-prevent.html) - [ Lorraine Hems ★★★★★ I trust Colin to show up when they say, and do work as promised accurately and quickly. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13830-i-trust-colin-to-show-up-when-they-say-and-do-work-as-promised.html) - [ jeddy tranquill ★★★★★ I n 46 years of owning this property I have never witnessed a man work harder than Mark. This was a very complicated soil pipe blockage with roots and whatnot. He had to use 4 different rooters to ... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13825-i-n-46-years-of-owning-this-property-i-have-never-witnessed-a-man.html) - [ Darryl Wong ★★★★★ "Colin is hands down the best plumber in the area! His expertise, professionalism, and dedication to getting the job done right are unmatched. Whether it's a small repair or a major overhaul, Colin... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13786-colin-is-hands-down-the-best-plumber-in-the-area-his-expertise-professionalism-and.html) - [ Jordan Coffed ★★★★★ John was incredibly helpful, fixed our kitchen sink issue quickly and efficiently, and pointed us in the right direction to remedy a few other issues. Thanks, John! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13854-john-was-incredibly-helpful-fixed-our-kitchen-sink-issue-quickly-and-efficiently-and-pointed.html) - [ Lisa Bell ★★★★★ We had such a great experience with Colin. He was the 3rd call I made today and the only one to call me back! Not only was he here promptly but he fixed everything in no time at all. Will definitel... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13862-we-had-such-a-great-experience-with-colin-he-was-the-3rd-call-i.html) - [ Gail Sandler ★★★★★ Quick response, reasonable price, efficient use of time and resources. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13794-quick-response-reasonable-price-efficient-use-of-time-and-resources.html) - [ Catie Sutherland ★★★★★ We have only been moved in for 3 DAYS and our water heater tank gave out…water everywhere in our basement and my mom called and he came within the hour!!! The other places we had called weren’t abl... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13886-we-have-only-been-moved-in-for-3-days-and-our-water-heater-tank.html) - [ Anne Wyant ★★★★★ Called yesterday and he came today, found the problem, gave me an estimate and fixed it. Very polite and did a great job cleaning up! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13806-called-yesterday-and-he-came-today-found-the-problem-gave-me-an-estimate-and.html) - [ Jonathan Meagher-Zayas ★★★★★ Colin and the team were fantastic. Great communication, timely service, and a job well done. Highly recommend! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13838-colin-and-the-team-were-fantastic-great-communication-timely-service-and-a-job-well.html) - [ Jesse Palermo ★★★★★ Colin and his team are fast, clean and professional. Highly recommend for jobs big and small. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13789-colin-and-his-team-are-fast-clean-and-professional-highly-recommend-for-jobs-big.html) - [ Kara D ★★★★★ Nick came out and inspected our down spout which was overflowing. He gave us a fair quote and recommendations on how to go about fixing the problem. He was very professional and on time. Will be ca... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13721-nick-came-out-and-inspected-our-down-spout-which-was-overflowing-he-gave-us.html) - [ TAZAWARYA AHLA (HEBREW ZEL_EL) ★★★★★ Colin is a gentleman he provides great service with a great attitude. I'm a new homeowner and was in need of a plumber, Colin is now my go to Plumber. I would highly recommend you won't be disappoi... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13800-colin-is-a-gentleman-he-provides-great-service-with-a-great-attitude-im-.html) - [ Rebecca Gillett ★★★★★ Very friendly and professional! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13891-very-friendly-and-professional.html) - [ Jory Osterptak ★★★★★ Colin was very prompt to my request for service, and his colleague Nick showed up within 2 hours of calling. Explained what he was going to do, and the potential costs. Within 2 hours he had the se... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13717-colin-was-very-prompt-to-my-request-for-service-and-his-colleague-nick-showed.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://colintheplumber.us/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://colintheplumber.us/drain-cleaning-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://colintheplumber.us/water-heaters-rochester/tankless-water-heater-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://colintheplumber.us/rochester-plumbers/commercial-plumbing-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) [](#) [](#) [![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Rochester](https://colintheplumber.us/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://colintheplumber.us/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://colintheplumber.us/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Rochester Marketing & Website: [![](https://colintheplumber.us/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://colintheplumber.us/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://colintheplumber.us" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://colintheplumber.us/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Kristen George", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13827-the-customer-service-is-second-to-none-nick-was-great-he-knew-he-his.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "The customer service is second to none. Nick was great. He knew he his stuff and was extremely efficient and friendly! I will DEFINITELY be using Colin the Plumber for any future plumbing needs! Thank you for the outstanding service!", "url": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13827-the-customer-service-is-second-to-none-nick-was-great-he-knew-he-his.html", "datePublished": "2024-06-28T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://colintheplumber.us" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://colintheplumber.us/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Kristen George", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```