--- title: "5 Star Review By Bill Cody" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13834-had-a-problem-with-a-drain-wednesday-night-called-colin-the-plumber-thursday-morning.html" date: "2026-08-26T05:53:24+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://colintheplumber.us/) - [ Plumbing](https://colintheplumber.us/rochester-plumbers.html) - [ Residential](https://colintheplumber.us/rochester-plumbers/residental-plumbing-rochester.html) - [ Leaks and Repipes](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ Faucets & Sinks](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ Showers & Tubs](https://colintheplumber.us/rochester-plumbers/shower-plumbers-rochester.html) - [ Toilet Plumbing](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - 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![Serving All Rochester](https://colintheplumber.us/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Rochester - Award Winning Service - ![Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://colintheplumber.us/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://colintheplumber.us/call-colin-the-plumber.html) - ![New Water Heater Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - 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Called Colin the Plumber Thursday morning. Nick was out just after noon and it was fixed within 30 minutes. Very professional and personable. - [ Prev](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13835-came-quickly-and-was-friendly-and-professional-kept-us-informed-each-step-would-call.html) - [Next ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13833-i-recently-moved-to-the-area-and-have-met-with-a-ton-of-contractors.html) [ Back to All Reviews ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Rochester, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Rochester, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) - [ Vicky Sinclair ★★★★★ I have gone with Colin the plumber multiple times. Each time the service has been great. Each person I have worked with has been professional and well mannered. They always give you the quote/estim... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13741-i-have-gone-with-colin-the-plumber-multiple-times-each-time-the-service-has.html) - [ Kim Olfano ★★★★★ Colin is reliable, professional, took time to explain step-by-step what he was doing and delivered quality and excellent service! Highly recommend for any kind of plumbing needs! Thank you, Colin! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13777-colin-is-reliable-professional-took-time-to-explain-step-by-step-what-he-was-doing-and.html) - [ Peter Skelton ★★★★★ Colin is responsive, professional and takes the time to explain the cause of the issue and the possible solutions. Excellent customer service and the highest level of skill ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13804-colin-is-responsive-professional-and-takes-the-time-to-explain-the-cause-of-.html) - [ Maddie SeGuin ★★★★★ Cannot recommend Colin enough! We have used his services/expertise for a number of fixes/updates to our plumbing and he has always exceeded our expectations. He is kind, fair, reliable, and his cus... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13715-cannot-recommend-colin-enough-we-have-used-his-servicesexpertise-for-a-number-of-fixesupdates.html) - [ Gretchen Dusen ★★★★★ Colin was quick, efficient and professional. It's so nice to have a plumber I know I can rely on. I will use him again for sure! Thank you Colin!! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13685-colin-was-quick-efficient-and-professional-its-so-nice-to-have-a-plumber-i.html) - [ Billy Moy ★★★★★ Colin was great. Responded nearly immediately when I reached out and was able to make it over the same night within a few hours. He diagnosed the problem quickly and was able to fix it just as quic... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13896-colin-was-great-responded-nearly-immediately-when-i-reached-out-and-was-able-.html) - [ Natalie D'Angelo ★★★★★ Unfortunately our water tank had stopped working and of course being 3 days before christmas, we panicked. Colin was there that night to install a new tank and for that we are so grateful! He was q... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13860-unfortunately-our-water-tank-had-stopped-working-and-of-course-being-3-days-before.html) - [ James F ★★★★★ Colin was absolutely fantastic! He is exactly what you would want, professional, clean, courteous, and he gets the job done right. I would recommend Colin to anyone looking for reliable plumbing se... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13693-colin-was-absolutely-fantastic-he-is-exactly-what-you-would-want-professional-clean-courteous.html) - [ Daniel Cleveland ★★★★★ This company has done a number of different jobs for me from snaking toilets to replacing/repairing hot water heaters. They are prompt, knowledgeable and good at what they do. I call them for all j... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13726-this-company-has-done-a-number-of-different-jobs-for-me-from-snaking-toilets.html) - [ James Maska ★★★★★ I recently moved to the area and have met with a ton of contractors, plumbers, electricians, etc. It’s challenging to think of anyone as genuine, kind, and skilled as Colin. He goes above and beyon... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13833-i-recently-moved-to-the-area-and-have-met-with-a-ton-of-contractors.html) - [ Josh Kaplan ★★★★★ Colin is very professional and does quality work. He was not only responsive when we called due to a toilet leak, but he walked us through everything we needed to know to make sure we fully underst... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13669-colin-is-very-professional-and-does-quality-work-he-was-not-only-responsive-when.html) - [ Jeanette ★★★★★ I can't say enough about the company and the professionalism of the staff. They have been a lifesaver for a botched job by another non-professional company! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13852-i-cant-say-enough-about-the-company-and-the-professionalism-of-the-staff-they.html) - [ Chris Kapell ★★★★★ Garbage disposal died on Monday and we called around 6:00 pm. Showed up on time on Tuesday afternoon and replaced the disposal. On time, courteous and professional. Would recommend and will call th... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13772-garbage-disposal-died-on-monday-and-we-called-around-600-pm-showed-up-.html) - [ Jonathan Lawton ★★★★★ Had a clog/backup in my basement. Colin came over quickly and cleared the blockage. Will certainly be calling Colin for anything plumbing related in the future. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13892-had-a-clogbackup-in-my-basement-colin-came-over-quickly-and-cleared-the-blockage.html) - [ Crystal Hernandez ★★★★★ It’s easy to make an appointment, and Mark was great. He was quick and honest with his assessment and had us back up in running in an hour. Thanks again! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13851-its-easy-to-make-an-appointment-and-mark-was-great-he-was-quick-and.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://colintheplumber.us/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://colintheplumber.us/drain-cleaning-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://colintheplumber.us/water-heaters-rochester/tankless-water-heater-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://colintheplumber.us/rochester-plumbers/commercial-plumbing-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) [](#) [](#) [![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Rochester](https://colintheplumber.us/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://colintheplumber.us/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://colintheplumber.us/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Rochester [ Click to view page in markdown format ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13834-had-a-problem-with-a-drain-wednesday-night-called-colin-the-plumber-thursday-morning.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://colintheplumber.us/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://colintheplumber.us/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://colintheplumber.us" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://colintheplumber.us/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Bill Cody", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13834-had-a-problem-with-a-drain-wednesday-night-called-colin-the-plumber-thursday-morning.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Had a problem with a drain Wednesday night. 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