--- title: "5 Star Review By Sue Northrup" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13835-came-quickly-and-was-friendly-and-professional-kept-us-informed-each-step-would-call.html" date: "2026-08-26T05:52:56+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://colintheplumber.us/) - [ Plumbing](https://colintheplumber.us/rochester-plumbers.html) - [ Residential](https://colintheplumber.us/rochester-plumbers/residental-plumbing-rochester.html) - [ Leaks and Repipes](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ Faucets & Sinks](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ Showers & Tubs](https://colintheplumber.us/rochester-plumbers/shower-plumbers-rochester.html) - [ Toilet Plumbing](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - 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Kept us informed each step. Would call them again. Thank you, Mark - [ Prev](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13836-great-service-with-very-knowledgeable-staff-ive-used-colin-several-times-and-the-work.html) - [Next ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13834-had-a-problem-with-a-drain-wednesday-night-called-colin-the-plumber-thursday-morning.html) [ Back to All Reviews ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Rochester, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Rochester, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) - [ Vicky Sinclair ★★★★★ I have gone with Colin the plumber multiple times. Each time the service has been great. Each person I have worked with has been professional and well mannered. They always give you the quote/estim... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13741-i-have-gone-with-colin-the-plumber-multiple-times-each-time-the-service-has.html) - [ Melissa Brown ★★★★★ Went into the basement to turn on the water access outdoors for the season and the valve started leaking. My boyfriend was at work so I called around in a panic. Colin answered right away and asked... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13670-went-into-the-basement-to-turn-on-the-water-access-outdoors-for-the-season.html) - [ Eryk Salvaggio ★★★★★ Super friendly, communicated about all of the problems well, laid out my options clearly -- super fast response time, too. Highly recommended! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13760-super-friendly-communicated-about-all-of-the-problems-well-laid-out-my-options-clearly.html) - [ Michele Hick ★★★★★ Quick response, professional service, fair price. Highly recommend. I have found my go to plumber! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13775-quick-response--professional-service-fair-price--highly-recommend-i-have-found-my.html) - [ Mckenzie Kaiser ★★★★★ Mitch came to save the day (and our floors)! Fast, friendly, helped us and recommended next steps! THANK GOD FOR HIM! And Colin the Plumber!!!! Truly such a great group of people! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13853-mitch-came-to-save-the-day-and-our-floors-fast-friendly-helped-us-and.html) - [ Terese Kelly ★★★★★ Colin responded right away and was able to fix the problem the same day. He was friendly and efficient. I would recommend! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13796-colin-responded-right-away-and-was-able-to-fix-the-problem-the-same-day.html) - [ Razzle B ★★★★★ Colin installed a tankless water heater, did piping, and installed new outlet for water heater. He is a hard worker, trustworthy, honest, and did quality work. We will definitely use him for any fu... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13702-colin-installed-a-tankless-water-heater-did-piping-and-installed-new-outlet-for-water.html) - [ Gretchen Dusen ★★★★★ Colin was quick, efficient and professional. It's so nice to have a plumber I know I can rely on. I will use him again for sure! Thank you Colin!! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13685-colin-was-quick-efficient-and-professional-its-so-nice-to-have-a-plumber-i.html) - [ Ramona Sharp ★★★★★ Colin was awesome. He got the pipe cleared out for 40% less then the plumber yesterday who failed to clear it. He is professional, honest, and came over really quickly. He is now my go to plumber. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13826-colin-was-awesome-he-got-the-pipe-cleared-out-for-40-less-then-.html) - [ Jory Osterptak ★★★★★ Colin was very prompt to my request for service, and his colleague Nick showed up within 2 hours of calling. Explained what he was going to do, and the potential costs. Within 2 hours he had the se... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13717-colin-was-very-prompt-to-my-request-for-service-and-his-colleague-nick-showed.html) - [ Grace Turner ★★★★★ So quick and easy to book, and they did a great job! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13814-so-quick-and-easy-to-book-and-they-did-a-great-job.html) - [ Danielle Coppola ★★★★★ Colin helped us with an emergency plumbing issue. He was quick, responsive, and kind. Highly recommend his services. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13758-colin-helped-us-with-an-emergency-plumbing-issue-he-was-quick-responsive-and-kind.html) - [ Nick ★★★★★ We recently bought a house and wanted to get a new dishwasher installed but needed a new water valve installed specific to the dishwasher. Nick came in and installed one for us. He was super friend... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13751-we-recently-bought-a-house-and-wanted-to-get-a-new-dishwasher-installed-but.html) - [ Sarah Santiago ★★★★★ Colin was fantastic! He efficiently diagnosed the problem and offered solutions. He quickly replaced our garbage disposal and remedied a backup in our dishwasher. 100% would recommend him!! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13888-colin-was-fantastic-he-efficiently-diagnosed-the-problem-and-offered-solutions-he-quickly-replaced.html) - [ Alison Baghdadi ★★★★★ Called and they showed up within an hour ! Fixed the problem super quick at an amazing price !! Best service in Rochester! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13792-called-and-they-showed-up-within-an-hour--fixed-the-problem-super-quick.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://colintheplumber.us/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://colintheplumber.us/drain-cleaning-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://colintheplumber.us/water-heaters-rochester/tankless-water-heater-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://colintheplumber.us/rochester-plumbers/commercial-plumbing-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) [](#) [](#) [![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Rochester](https://colintheplumber.us/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://colintheplumber.us/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://colintheplumber.us/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Rochester Marketing & Website: [![](https://colintheplumber.us/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://colintheplumber.us/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://colintheplumber.us" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://colintheplumber.us/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Sue Northrup", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13835-came-quickly-and-was-friendly-and-professional-kept-us-informed-each-step-would-call.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Came quickly and was friendly and professional. 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