--- title: "5 Star Review By Heidi Connolly" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13843-mark-arrived-early-after-sending-me-a-message-to-make-sure-the-earlier-time.html" date: "2026-08-26T05:53:26+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://colintheplumber.us/) - [ Plumbing](https://colintheplumber.us/rochester-plumbers.html) - [ Residential](https://colintheplumber.us/rochester-plumbers/residental-plumbing-rochester.html) - [ Leaks and Repipes](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ Faucets & Sinks](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ Showers & Tubs](https://colintheplumber.us/rochester-plumbers/shower-plumbers-rochester.html) - [ Toilet Plumbing](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - 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![Serving All Rochester](https://colintheplumber.us/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Rochester - Award Winning Service - ![Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://colintheplumber.us/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://colintheplumber.us/call-colin-the-plumber.html) - ![New Water Heater Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - 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Matt joined him and both worked through into the early evening to get me up and running again. Pleasant guys who did a great job! Price was reasonable for the work they did. I would hire them again in a heartbeat! - [ Prev](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13844-colin-is-very-helpful-and-has-your-best-interest-in-mind-recommend.html) - [Next ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13842-professional-in-every-sense-prompt-clean-work-finished-job-leaving-everything-in-order-and.html) [ Back to All Reviews ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Rochester, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Rochester, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) - [ Martin Bontrager ★★★★★ Colin and his crew are fantastic and I couldn't recommend them any higher ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13828-colin-and-his-crew-are-fantastic-and-i-couldnt-recommend-them-any-higher.html) - [ Nancy Ockenden Ragus ★★★★★ Highly recommend Colin the Plumber! He replaced the main shut off valve to the house, two hose bibs and added shut offs. He coordinated with MCW authority and had the job done in just a couple of h... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13876-highly-recommend-colin-the-plumber-he-replaced-the-main-shut-off-valve-to-.html) - [ Samantha Webster ★★★★★ He did work on our professional office building. He troubleshooted and solved the problem. Spent the extra time to get it right. Job well done. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13734-he-did-work-on-our-professional-office-building-he-troubleshooted-and-solved-the-problem.html) - [ Ruth Schoenberger ★★★★★ Colin was at our home in less than 15 minutes when we thought we had a leak in our basement. He was professional and found the problem quickly. I would call on him whenever we need plumbing service... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13700-colin-was-at-our-home-in-less-than-15-minutes-when-we-thought-we.html) - [ Buffalo Bill ★★★★★ Once again!! Collin plumbing has came and conquered!! Nick gets in and gets out! Very professional and knowledgeable to the T. I had a water filtration system installed and boy oh boy! I’m happy! G... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13817-once-again-collin-plumbing-has-came-and-conquered-nick-gets-in-and-gets-out.html) - [ John H ★★★★★ Professional in every sense. Prompt, clean work, finished job, leaving everything in order and excellent use of technology (answered with live operator, used text to maintain communication every st... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13842-professional-in-every-sense-prompt-clean-work-finished-job-leaving-everything-in-order-and.html) - [ Sarah Santiago ★★★★★ Colin was fantastic! He efficiently diagnosed the problem and offered solutions. He quickly replaced our garbage disposal and remedied a backup in our dishwasher. 100% would recommend him!! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13888-colin-was-fantastic-he-efficiently-diagnosed-the-problem-and-offered-solutions-he-quickly-replaced.html) - [ Marcus Senise ★★★★★ Called Colin because we had clogged drains both in the bathroom sink and bathtub. He came out, checked everything, explained what needed to be done, and went and took care of it in a very timely ma... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13815-called-colin-because-we-had-clogged-drains-both-in-the-bathroom-sink-and-bathtub.html) - [ Michael M ★★★★★ I had a sewer backup issue & called Colin. The plumber who came out tried hard with a couple of different machines, but couldn't clear the obstruction, and explained the next steps in getting the c... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13807-i-had-a-sewer-backup-issue--called-colin-the-plumber-who-came-out.html) - [ Rick Kellar ★★★★★ Colin installed a Hot water Tank! He was in and out in just over an hour. He did an outstanding job! He is friendly and knowledgeable. He went over everything with me and he never seemed rushed to ... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13783-colin-installed-a-hot-water-tank-he-was-in-and-out-in-just-over.html) - [ nick cirrito ★★★★★ We had a emergency at our house and Colin was at our house within the hour. He took the time to explain the issue and did exactly what was needed to fix the issue. He is very professional and doesn... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13779-we-had-a-emergency-at-our-house-and-colin-was-at-our-house-within.html) - [ Cheri Pratt ★★★★★ I had a clogged bathtub drain "emergency" on a Saturday(of a holiday weekend) and I called Colin and left a message for a call back. Colin responded within 1/2 hour and was at my home with 20 minut... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13748-i-had-a-clogged-bathtub-drain-emergency-on-a-saturdayof-a-holiday-weekend-and.html) - [ Terrence Bacon ★★★★★ Fantastic customer experience with well informed estimates to decide my best options. Loved their level of communication and the installer was A+. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13846-fantastic-customer-experience-with-well-informed-estimates-to-decide-my-best-options-loved-their.html) - [ Amanda R. Insalaco ★★★★★ Would highly recommend Colin the Plumber LLC. They are efficient, responsive and very reasonably priced. Thanks so much for your high quality service! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13752-would-highly-recommend-colin-the-plumber-llc-they-are-efficient-responsive-and-very-reasonably.html) - [ jmine170 ★★★★★ We had no hot water. He was able to fix the intake piping size of my tankless water heater and fix a leak in the water pipe the same day that I called! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13667-we-had-no-hot-water-he-was-able-to-fix-the-intake-piping-size.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://colintheplumber.us/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://colintheplumber.us/drain-cleaning-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://colintheplumber.us/water-heaters-rochester/tankless-water-heater-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://colintheplumber.us/rochester-plumbers/commercial-plumbing-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) [](#) [](#) [![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Rochester](https://colintheplumber.us/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://colintheplumber.us/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://colintheplumber.us/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Rochester [ Click to view page in markdown format ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13843-mark-arrived-early-after-sending-me-a-message-to-make-sure-the-earlier-time.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://colintheplumber.us/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://colintheplumber.us/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://colintheplumber.us" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://colintheplumber.us/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Heidi Connolly", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13843-mark-arrived-early-after-sending-me-a-message-to-make-sure-the-earlier-time.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Mark arrived early after sending me a message to make sure the earlier time worked OK for me. 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I would hire them again in a heartbeat!", "url": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13843-mark-arrived-early-after-sending-me-a-message-to-make-sure-the-earlier-time.html", "datePublished": "2024-07-30T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://colintheplumber.us" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://colintheplumber.us/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Heidi Connolly", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```