--- title: "5 Star Review By Timothy Michael" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13847-came-out-to-replace-my-broken-water-heater-great-communication-very-fast-super-friendly.html" date: "2026-08-26T05:54:27+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://colintheplumber.us/) - [ Plumbing](https://colintheplumber.us/rochester-plumbers.html) - [ Residential](https://colintheplumber.us/rochester-plumbers/residental-plumbing-rochester.html) - [ Leaks and Repipes](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ Faucets & Sinks](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ Showers & Tubs](https://colintheplumber.us/rochester-plumbers/shower-plumbers-rochester.html) - [ Toilet Plumbing](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - 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Great communication, very fast, super friendly, and a very reasonable price. I don’t impress easily, but I’m impressed. Would highly recommend. - [ Prev](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13848-plumbers-were-very-knowledgeable-and-repaired-the-leaking-faucets-in-a-short-period-.html) - [Next ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13846-fantastic-customer-experience-with-well-informed-estimates-to-decide-my-best-options-loved-their.html) [ Back to All Reviews ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Rochester, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Rochester, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) - [ Chris Kapell ★★★★★ Garbage disposal died on Monday and we called around 6:00 pm. Showed up on time on Tuesday afternoon and replaced the disposal. On time, courteous and professional. Would recommend and will call th... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13772-garbage-disposal-died-on-monday-and-we-called-around-600-pm-showed-up-.html) - [ Geoffrey Fasy ★★★★★ Colin came out, an inspected my outside drainage system. He tried various methods and was able to pin point the issue along with cleaning out my entire network of piping. He's also helped out with ... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13831-colin-came-out-an-inspected-my-outside-drainage-system-he-tried-various-methods-and.html) - [ Shanelle Meyer ★★★★★ Colin was very efficient and knowledgeable! He explained what needed to be done in a very professional manner. Highly recommend! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13769-colin-was-very-efficient-and-knowledgeable-he-explained-what-needed-to-be-done-.html) - [ Laurie Davis ★★★★★ Colin was professional and easy to work with. Got a job done for us quickly and reasonably priced. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13872-colin-was-professional-and-easy-to-work-with-got-a-job-done-for-us.html) - [ Terry Carter ★★★★★ arrived on time; excellent work; very professional; ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13803-arrived-on-time-excellent-work-very-professional.html) - [ Alex Rivera ★★★★★ Colin was the best!! I called him for help with my kitchen sink that was backing up, he was quick to respond and very professional not only was he extremely flexible with his availability, but he a... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13678-colin-was-the-best-i-called-him-for-help-with-my-kitchen-sink-that.html) - [ Catie Sutherland ★★★★★ We have only been moved in for 3 DAYS and our water heater tank gave out…water everywhere in our basement and my mom called and he came within the hour!!! The other places we had called weren’t abl... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13886-we-have-only-been-moved-in-for-3-days-and-our-water-heater-tank.html) - [ Gina Mazza ★★★★★ Colin is amazing! I was having serious water hammer issues for years and other plumbers could never help. He replaced the water regulator, changed out the water line and replaced/relocated my expan... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13883-colin-is-amazing-i-was-having-serious-water-hammer-issues-for-years-and-other.html) - [ Corey Hanrahan ★★★★★ Colin was there when he said, had the right tools, knew what he was doing, did it well and without charging an exorbitant amount. All with a smile. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13880-colin-was-there-when-he-said-had-the-right-tools-knew-what-he-was.html) - [ Nancy Ockenden Ragus ★★★★★ Highly recommend Colin the Plumber! He replaced the main shut off valve to the house, two hose bibs and added shut offs. He coordinated with MCW authority and had the job done in just a couple of h... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13876-highly-recommend-colin-the-plumber-he-replaced-the-main-shut-off-valve-to-.html) - [ Lucy Schoedel ★★★★★ Colin is our hero!! Our house is 100 years old and has some seriously tricky plumbing. Before he cleaned our shower drain, we were showering in ankle deep water all the time. Now, it’s literally ... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13668-colin-is-our-hero-our-house-is-100-years-old-and-has-some-seriously.html) - [ Ann Marie Hansford ★★★★★ Amazing job.. courteous, timely, neat and organized. Highly recommend.. Repaired clogged drain, and then replaced kitchen pipes and installed new disposal.. definitely use again! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13845-amazing-job-courteous-timely-neat-and-organized-highly-recommend-repaired-clogged-drain-and-then.html) - [ Heidi Connolly ★★★★★ Mark arrived early after sending me a message to make sure the earlier time worked OK for me. Matt joined him and both worked through into the early evening to get me up and running again. Pleasant... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13843-mark-arrived-early-after-sending-me-a-message-to-make-sure-the-earlier-time.html) - [ Harry H ★★★★★ Couldn’t be more impressed! Woke up this morning to a significant leak in my basement. A friend recommended Colin. I called and explained the situation. He was over in an hour, was able to figure o... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13781-couldnt-be-more-impressed-woke-up-this-morning-to-a-significant-leak-in-my.html) - [ David Sanchez ★★★★★ Colin the Plumber helped us clear our drain soon after we called. He was prompt, communicative and I love all the streamlined electronic communication and payment systems. Will refer and use again! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13811-colin-the-plumber-helped-us-clear-our-drain-soon-after-we-called-he-was.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://colintheplumber.us/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://colintheplumber.us/drain-cleaning-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://colintheplumber.us/water-heaters-rochester/tankless-water-heater-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://colintheplumber.us/rochester-plumbers/commercial-plumbing-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) [](#) [](#) [![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Rochester](https://colintheplumber.us/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://colintheplumber.us/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://colintheplumber.us/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Rochester Marketing & Website: [![](https://colintheplumber.us/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://colintheplumber.us/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://colintheplumber.us" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://colintheplumber.us/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Timothy Michael", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13847-came-out-to-replace-my-broken-water-heater-great-communication-very-fast-super-friendly.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Came out to replace my broken water heater. 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