--- title: "5 Star Review By Nancy Ockenden Ragus" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13876-highly-recommend-colin-the-plumber-he-replaced-the-main-shut-off-valve-to-.html" date: "2026-08-26T05:58:40+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://colintheplumber.us/) - [ Plumbing](https://colintheplumber.us/rochester-plumbers.html) - [ Residential](https://colintheplumber.us/rochester-plumbers/residental-plumbing-rochester.html) - [ Leaks and Repipes](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ Faucets & Sinks](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ Showers & Tubs](https://colintheplumber.us/rochester-plumbers/shower-plumbers-rochester.html) - [ Toilet Plumbing](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - 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![Serving All Rochester](https://colintheplumber.us/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Rochester - Award Winning Service - ![Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://colintheplumber.us/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://colintheplumber.us/call-colin-the-plumber.html) - ![New Water Heater Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - 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He replaced the main shut off valve to the house, two hose bibs and added shut offs. He coordinated with MCW authority and had the job done in just a couple of hours. He clearly explains things and didn’t mind answering all my questions. He’s professional and left everything just as he found it. Just call him - he’s that good! - [ Prev](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13875-colin-was-incredibly-responsive-and-professional-when-we-reached-out-for-assistance-on-installing.html) - [Next ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13877-colin-is-amazing-he-has-helped-us-with-2-different-jobs-in-our-almost.html) [ Back to All Reviews ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Rochester, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Rochester, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) - [ David S ★★★★★ I had a bathtub clog and did some research on who to use. My friends also used this service so I felt good about that. I went to the website, submitted a request for service and had a response to m... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13754-i-had-a-bathtub-clog-and-did-some-research-on-who-to-use-my.html) - [ Martin Bontrager ★★★★★ Colin and his crew are fantastic and I couldn't recommend them any higher ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13828-colin-and-his-crew-are-fantastic-and-i-couldnt-recommend-them-any-higher.html) - [ Ellen Monroe ★★★★★ Colin and his crew did an amazing job for us! Our bathtub drain was leaking into our kitchen ceiling and they quickly fixed it and gave us a new drain! They are quick, processional, clean, and reas... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13791-colin-and-his-crew-did-an-amazing-job-for-us-our-bathtub-drain-was.html) - [ John Deiure ★★★★★ I called Colin the plumber to address issues with my outdoor gutter drains being clogged. Not only did he arrive on time, but he professionally handled all my issues and now all drains are flowing ... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13705-i-called-colin-the-plumber-to-address-issues-with-my-outdoor-gutter-drains-being.html) - [ Maria Horton ★★★★★ 5 Stars for Colin. He came right over when our basement flooded from the storm. Even though we had pressurized caps plugging the drains, the storm blew them out due to the pressure - Colin put in h... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13737-5-stars-for-colin-he-came-right-over-when-our-basement-flooded-from-.html) - [ Tom Savidge ★★★★★ I've been using Colin the Plumber for years and have always had good results. I had to call again today because the upstairs apartment's sink in my duplex was backing up into the downstairs kitchen... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13799-ive-been-using-colin-the-plumber-for-years-and-have-always-had-good-results.html) - [ Jordan Cohen ★★★★★ Young professional, running his own company. Came here, the day before christmas eve to get us out of a jam. Such a nice guy and he did quick professional quality work. I cant recommend him enough. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13691-young-professional-running-his-own-company-came-here-the-day-before-christmas-eve-.html) - [ Jessica Palaszynski ★★★★★ Colin did a fantastic job helping us set up plumbing for our new barn. He was very easy to work with, and was super patient with us when we had a hiccup (on our end) with the town and rescheduled w... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13676-colin-did-a-fantastic-job-helping-us-set-up-plumbing-for-our-new-barn.html) - [ Lucy Schoedel ★★★★★ Colin is our hero!! Our house is 100 years old and has some seriously tricky plumbing. Before he cleaned our shower drain, we were showering in ankle deep water all the time. Now, it’s literally ... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13668-colin-is-our-hero-our-house-is-100-years-old-and-has-some-seriously.html) - [ Michael Richardson ★★★★★ Colin was awesome, very responsive and showed up within the hour of the call. Didnt make us wait for hours wondering when he would be there like other places. Would highly recommend and will be usi... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13750-colin-was-awesome-very-responsive-and-showed-up-within-the-hour-of-the-call.html) - [ Courtney C ★★★★★ We have some tricky old plumbing that other plumbers have struggled with in the past. Colin came over last minute to fix the leak on a Friday night, and drove all around the city looking for the ri... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13793-we-have-some-tricky-old-plumbing-that-other-plumbers-have-struggled-with-in-.html) - [ Ken Koban ★★★★★ Colin was great. My grandmother had a back up, she called two other places thay wouldn't come for days for even a estimate. Colin came the next morning, got it all taken care of super quickly. Will... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13710-colin-was-great-my-grandmother-had-a-back-up-she-called-two-other-places.html) - [ Margaret DelPlato ★★★★★ We had an awwful smell and gross sludge coming up from our kitchen drains (we have two sinks.) A member of the team was at our house within an hour of us messaging them. He cleaned the drains and ... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13859-we-had-an-awwful-smell-and-gross-sludge-coming-up-from-our-kitchen-drains.html) - [ Josh Mack ★★★★★ Colin is very professional and takes great pride in his work. He truly is an expert in his field. Colin was very transparent with what was going on with leak under our sink/dishwasher and took the ... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13694-colin-is-very-professional-and-takes-great-pride-in-his-work-he-truly-is.html) - [ Kim Olfano ★★★★★ Colin is reliable, professional, took time to explain step-by-step what he was doing and delivered quality and excellent service! Highly recommend for any kind of plumbing needs! Thank you, Colin! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13777-colin-is-reliable-professional-took-time-to-explain-step-by-step-what-he-was-doing-and.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://colintheplumber.us/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://colintheplumber.us/drain-cleaning-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://colintheplumber.us/water-heaters-rochester/tankless-water-heater-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://colintheplumber.us/rochester-plumbers/commercial-plumbing-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) [](#) [](#) [![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Rochester](https://colintheplumber.us/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://colintheplumber.us/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://colintheplumber.us/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Rochester [ Click to view page in markdown format ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13876-highly-recommend-colin-the-plumber-he-replaced-the-main-shut-off-valve-to-.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://colintheplumber.us/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://colintheplumber.us/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://colintheplumber.us" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://colintheplumber.us/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Nancy Ockenden Ragus", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13876-highly-recommend-colin-the-plumber-he-replaced-the-main-shut-off-valve-to-.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Highly recommend Colin the Plumber! He replaced the main shut off valve to the house, two hose bibs and added shut offs. He coordinated with MCW authority and had the job done in just a couple of hours. He clearly explains things and didn’t mind answering all my questions. He’s professional and left everything just as he found it. 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