--- title: "5 Star Review By Kelsey Guida" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13882-we-were-having-some-issues-with-our-garage-draining-system-which-was-causing-water.html" date: "2026-08-26T05:50:15+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://colintheplumber.us/) - [ Plumbing](https://colintheplumber.us/rochester-plumbers.html) - [ Residential](https://colintheplumber.us/rochester-plumbers/residental-plumbing-rochester.html) - [ Leaks and Repipes](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ Faucets & Sinks](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ Showers & Tubs](https://colintheplumber.us/rochester-plumbers/shower-plumbers-rochester.html) - [ Toilet Plumbing](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - 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![Serving All Rochester](https://colintheplumber.us/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Rochester - Award Winning Service - ![Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://colintheplumber.us/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://colintheplumber.us/call-colin-the-plumber.html) - ![New Water Heater Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - 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![Plumbing Financing Available In Rochester](https://colintheplumber.us/templates/pmtheme/cache/f7/2024-o-financing-available-f7d7ca73.png) - ![Trusted Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) [](#) [](#) 5 Star Review By Kelsey Guida We were having some issues with our garage draining system which was causing water to pool on our garage. Colin was quick, professional, and got the job done in only an hour and a half! He explained what the problem was to me thoroughly (even though I know nothing about plumbing ) which made it easy for me to understand. I will definitely be using Colin in the future for any plumbing needs!!! - [ Prev](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13881-a-huge-thank-you-to-colin-for-getting-our-leaky-basement-pipes-fixed-and.html) - [Next ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13665-colin-did-a-great-job-he-was-in-and-out-in-less-than-.html) [ Back to All Reviews ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Rochester, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Rochester, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) - [ Monica Sheridan ★★★★★ I highly recommend Colin the Plumber. We were referred to Colin after noticing a small sinkhole spot in our driveway. Our driveway repair company thought that it could be caused by a broken water l... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13788-i-highly-recommend-colin-the-plumber-we-were-referred-to-colin-after-noticing-.html) - [ Josh Kaplan ★★★★★ Colin is very professional and does quality work. He was not only responsive when we called due to a toilet leak, but he walked us through everything we needed to know to make sure we fully underst... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13669-colin-is-very-professional-and-does-quality-work-he-was-not-only-responsive-when.html) - [ Leo Pavlov ★★★★★ He’s literally the best plumber I’ve used left it cleaner then it was showed on time and price was right ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13746-hes-literally-the-best-plumber-ive-used-left-it-cleaner-then-it-was-showed.html) - [ Lynn Simpson ★★★★★ Great service with very knowledgeable staff! I’ve used Colin several times and the work is impeccable- I would highly recommend him and his team. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13836-great-service-with-very-knowledgeable-staff-ive-used-colin-several-times-and-the-work.html) - [ justin raimondi ★★★★★ Had a kitchen sink back up called at night. Collin came out the next day and helped me understand the problem and give me my best options for fixing it . I highly recommend Collin for all your plum... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13744-had-a-kitchen-sink-back-up-called-at-night-collin-came-out-the-next.html) - [ Cheri Pratt ★★★★★ I had a clogged bathtub drain "emergency" on a Saturday(of a holiday weekend) and I called Colin and left a message for a call back. Colin responded within 1/2 hour and was at my home with 20 minut... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13748-i-had-a-clogged-bathtub-drain-emergency-on-a-saturdayof-a-holiday-weekend-and.html) - [ Bruce Benson ★★★★★ Knowledgeable, fast, thorough, excellent service. Affordable pricing. Going to have him do other jobs soon. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13871-knowledgeable-fast-thorough-excellent-service-affordable-pricing-going-to-have-him-do-other-jobs.html) - [ Martin Bontrager ★★★★★ Colin and his crew are fantastic and I couldn't recommend them any higher ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13828-colin-and-his-crew-are-fantastic-and-i-couldnt-recommend-them-any-higher.html) - [ Cathy Sinacola ★★★★★ Came out and worked on my difficult sump pump installation . ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13708-came-out-and-worked-on-my-difficult-sump-pump-installation-.html) - [ Maria Tallo ★★★★★ We do not have enough good things to say about Nick and the hard work and attention he pours into his work. He has been our go to plumber for our two salon locations. As you can imagine a salon has... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13742-we-do-not-have-enough-good-things-to-say-about-nick-and-the-hard.html) - [ David S ★★★★★ I had a bathtub clog and did some research on who to use. My friends also used this service so I felt good about that. I went to the website, submitted a request for service and had a response to m... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13754-i-had-a-bathtub-clog-and-did-some-research-on-who-to-use-my.html) - [ Billy Moy ★★★★★ Colin was great. Responded nearly immediately when I reached out and was able to make it over the same night within a few hours. He diagnosed the problem quickly and was able to fix it just as quic... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13896-colin-was-great-responded-nearly-immediately-when-i-reached-out-and-was-able-.html) - [ Alex Rivera ★★★★★ Colin was the best!! I called him for help with my kitchen sink that was backing up, he was quick to respond and very professional not only was he extremely flexible with his availability, but he a... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13678-colin-was-the-best-i-called-him-for-help-with-my-kitchen-sink-that.html) - [ Gail Sandler ★★★★★ Quick response, reasonable price, efficient use of time and resources. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13794-quick-response-reasonable-price-efficient-use-of-time-and-resources.html) - [ Olivia Durant ★★★★★ Nick came quicker than expected and identified some leaks in the basement, and stayed until 9:30 pm fixing them! Very grateful for the professional and courteous service! Will definitely call them ... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13714-nick-came-quicker-than-expected-and-identified-some-leaks-in-the-basement-and-stayed.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://colintheplumber.us/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://colintheplumber.us/drain-cleaning-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://colintheplumber.us/water-heaters-rochester/tankless-water-heater-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://colintheplumber.us/rochester-plumbers/commercial-plumbing-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) [](#) [](#) [![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Rochester](https://colintheplumber.us/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://colintheplumber.us/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://colintheplumber.us/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Rochester Marketing & Website: [![](https://colintheplumber.us/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://colintheplumber.us/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://colintheplumber.us" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://colintheplumber.us/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Kelsey Guida", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13882-we-were-having-some-issues-with-our-garage-draining-system-which-was-causing-water.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "We were having some issues with our garage draining system which was causing water to pool on our garage. Colin was quick, professional, and got the job done in only an hour and a half! He explained what the problem was to me thoroughly (even though I know nothing about plumbing ) which made it easy for me to understand. I will definitely be using Colin in the future for any plumbing needs!!!", "url": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13882-we-were-having-some-issues-with-our-garage-draining-system-which-was-causing-water.html", "datePublished": "2022-07-18T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://colintheplumber.us" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://colintheplumber.us/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Kelsey Guida", "url": "https://www.facebook.com/ColinThePlumberLLC/reviews" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```