--- title: "5 Star Review By Chas Ingersoll" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13885-colin-was-polite-and-prompt-he-was-able-to-find-the-issue-and-explain.html" date: "2026-08-26T05:55:07+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://colintheplumber.us/) - [ Plumbing](https://colintheplumber.us/rochester-plumbers.html) - [ Residential](https://colintheplumber.us/rochester-plumbers/residental-plumbing-rochester.html) - [ Leaks and Repipes](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ Faucets & Sinks](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ Showers & Tubs](https://colintheplumber.us/rochester-plumbers/shower-plumbers-rochester.html) - [ Toilet Plumbing](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - 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He was able to find the issue and explain in detail what happened. Even was able to return immediately to replace my toilet once I bought a new one. - [ Prev](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13884-gave-colin-a-call-and-30-minutes-later-he-was-at-my-house-helped.html) - [Next ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13664-colin-responded-to-my-urgent-matter-very-late-at-night-and-came-the-next.html) [ Back to All Reviews ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Rochester, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Rochester, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) - [ Billy Moy ★★★★★ Colin was great. Responded nearly immediately when I reached out and was able to make it over the same night within a few hours. He diagnosed the problem quickly and was able to fix it just as quic... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13896-colin-was-great-responded-nearly-immediately-when-i-reached-out-and-was-able-.html) - [ Olivia Durant ★★★★★ Nick came quicker than expected and identified some leaks in the basement, and stayed until 9:30 pm fixing them! Very grateful for the professional and courteous service! Will definitely call them ... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13714-nick-came-quicker-than-expected-and-identified-some-leaks-in-the-basement-and-stayed.html) - [ Taylor Cornell ★★★★★ Great experience!! Had a plumbing emergency on a holiday weekend. They were more than happy to come out to diagnose and fix the issue! Thank you thank you Colin the Plumber for all your help! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13805-great-experience-had-a-plumbing-emergency-on-a-holiday-weekend-they-were-more-than.html) - [ Ryan Price ★★★★★ Colin was great. He helped with a very difficult issue with my hose and internal plumbing system. Timely, knowledgeable, professional, and a life saver. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13829-colin-was-great-he-helped-with-a-very-difficult-issue-with-my-hose-and.html) - [ James Fazar ★★★★★ I recently needed to replace the main water valve in my home, and I contacted Colin the Plumber for assistance. I was very impressed with the level of service that I received from one of the partne... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13727-i-recently-needed-to-replace-the-main-water-valve-in-my-home-and-i.html) - [ Kristen George ★★★★★ The customer service is second to none. Nick was great. He knew he his stuff and was extremely efficient and friendly! I will DEFINITELY be using Colin the Plumber for any future plumbing needs! Th... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13827-the-customer-service-is-second-to-none-nick-was-great-he-knew-he-his.html) - [ C C ★★★★★ Colin is an experienced pulmber with knowledgeable skills and friendly manner that made my situation less strssful. He was on time and pleasant to work with. His prices are affordable and his exper... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13675-colin-is-an-experienced-pulmber-with-knowledgeable-skills-and-friendly-manner-that-made-my.html) - [ Megan Allmannsberger ★★★★★ Colin responded to my urgent matter very late at night and came the next morning. He diagnosed my issue which was the venting and had a solution within minutes! Gave me a very reasonable price and ... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13664-colin-responded-to-my-urgent-matter-very-late-at-night-and-came-the-next.html) - [ Margaret DelPlato ★★★★★ We had an awwful smell and gross sludge coming up from our kitchen drains (we have two sinks.) A member of the team was at our house within an hour of us messaging them. He cleaned the drains and ... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13859-we-had-an-awwful-smell-and-gross-sludge-coming-up-from-our-kitchen-drains.html) - [ Tom Savidge ★★★★★ I've been using Colin the Plumber for years and have always had good results. I had to call again today because the upstairs apartment's sink in my duplex was backing up into the downstairs kitchen... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13799-ive-been-using-colin-the-plumber-for-years-and-have-always-had-good-results.html) - [ James Chodak ★★★★★ My water heater died today and we had water all over the basement floor. We called Colin at 11 am on a Saturday morning, he called back right away and was able to come over at 4:30, by 5:45 was had... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13711-my-water-heater-died-today-and-we-had-water-all-over-the-basement-floor.html) - [ John H ★★★★★ Professional in every sense. Prompt, clean work, finished job, leaving everything in order and excellent use of technology (answered with live operator, used text to maintain communication every st... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13842-professional-in-every-sense-prompt-clean-work-finished-job-leaving-everything-in-order-and.html) - [ Bruce Benson ★★★★★ Knowledgeable, fast, thorough, excellent service. Affordable pricing. Going to have him do other jobs soon. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13871-knowledgeable-fast-thorough-excellent-service-affordable-pricing-going-to-have-him-do-other-jobs.html) - [ Haley Schiefer ★★★★★ Colin was incredibly responsive and professional when we reached out for assistance on installing a new dishwasher and faucet. From the point of first contact to completion, Colin kept us updated e... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13875-colin-was-incredibly-responsive-and-professional-when-we-reached-out-for-assistance-on-installing.html) - [ Rick Kellar ★★★★★ Colin installed a Hot water Tank! He was in and out in just over an hour. He did an outstanding job! He is friendly and knowledgeable. He went over everything with me and he never seemed rushed to ... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13783-colin-installed-a-hot-water-tank-he-was-in-and-out-in-just-over.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://colintheplumber.us/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://colintheplumber.us/drain-cleaning-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://colintheplumber.us/water-heaters-rochester/tankless-water-heater-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://colintheplumber.us/rochester-plumbers/commercial-plumbing-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) [](#) [](#) [![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Rochester](https://colintheplumber.us/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://colintheplumber.us/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://colintheplumber.us/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Rochester Marketing & Website: [![](https://colintheplumber.us/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://colintheplumber.us/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://colintheplumber.us" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://colintheplumber.us/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Chas Ingersoll", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13885-colin-was-polite-and-prompt-he-was-able-to-find-the-issue-and-explain.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Colin was polite and prompt. 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