--- title: "5 Star Review By Sarah Santiago" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13888-colin-was-fantastic-he-efficiently-diagnosed-the-problem-and-offered-solutions-he-quickly-replaced.html" date: "2026-08-26T05:50:21+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://colintheplumber.us/) - [ Plumbing](https://colintheplumber.us/rochester-plumbers.html) - [ Residential](https://colintheplumber.us/rochester-plumbers/residental-plumbing-rochester.html) - [ Leaks and Repipes](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ Faucets & Sinks](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ Showers & Tubs](https://colintheplumber.us/rochester-plumbers/shower-plumbers-rochester.html) - [ Toilet Plumbing](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - 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![Serving All Rochester](https://colintheplumber.us/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Rochester - Award Winning Service - ![Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://colintheplumber.us/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://colintheplumber.us/call-colin-the-plumber.html) - ![New Water Heater Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - 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He efficiently diagnosed the problem and offered solutions. He quickly replaced our garbage disposal and remedied a backup in our dishwasher. 100% would recommend him!! - [ Prev](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13887-highly-recommend-colin-he-was-able-to-assess-the-situation-give-me-my-options.html) - [Next ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13889-colin-fixed-my-grandmas-pipes-yesterday--he-was-very-sweet-honest-and-reliable.html) [ Back to All Reviews ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Rochester, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Rochester, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) - [ Joey Greco ★★★★★ Colin came by to help resolve my water backup explained how I can prevent it and he was able to work in less than a 2ft area appreciate the help!! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13730-colin-came-by-to-help-resolve-my-water-backup-explained-how-i-can-prevent.html) - [ jeddy tranquill ★★★★★ I n 46 years of owning this property I have never witnessed a man work harder than Mark. This was a very complicated soil pipe blockage with roots and whatnot. He had to use 4 different rooters to ... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13825-i-n-46-years-of-owning-this-property-i-have-never-witnessed-a-man.html) - [ Margaret Augesen ★★★★★ Colin was here this morning and installed our new garbage disposal. He’s great! Knowledgeable and very personable. We highly recommend him and will tell our friends and family about him ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13661-colin-was-here-this-morning-and-installed-our-new-garbage-disposal-hes-great-knowledgeable.html) - [ Danielle Coppola ★★★★★ Colin helped us with an emergency plumbing issue. He was quick, responsive, and kind. Highly recommend his services. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13758-colin-helped-us-with-an-emergency-plumbing-issue-he-was-quick-responsive-and-kind.html) - [ Rita Metras ★★★★★ Mark was very thorough and explained everything. They stand by their work. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13813-mark-was-very-thorough-and-explained-everything-they-stand-by-their-work.html) - [ Daniel Cleveland ★★★★★ This company has done a number of different jobs for me from snaking toilets to replacing/repairing hot water heaters. They are prompt, knowledgeable and good at what they do. I call them for all j... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13726-this-company-has-done-a-number-of-different-jobs-for-me-from-snaking-toilets.html) - [ Lindsay Stratton ★★★★★ I had a blocked kitchen sink, called Colin in the morning and he said he was able to come by in a couple hours. He arrived when expected, had great communication about his process for investigating... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13782-i-had-a-blocked-kitchen-sink-called-colin-in-the-morning-and-he-said.html) - [ Lori Infantino ★★★★★ I had a screw stuck my garbage disposal, I called Colin , Nick came the next day gave me options with fair prices . It was a quick fix and reasonably good price . Great job by Nick who was friendly... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13785-i-had-a-screw-stuck-my-garbage-disposal-i-called-colin--nick-came.html) - [ Jeanette Irizarry ★★★★★ Great service and fast response. Thank you for working with me, being upfront and transparent about all that was needed and the costs. Will definitely use you again. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13837-great-service-and-fast-response-thank-you-for-working-with-me-being-upfront-and.html) - [ Gina Mazza ★★★★★ Colin is amazing! I was having serious water hammer issues for years and other plumbers could never help. He replaced the water regulator, changed out the water line and replaced/relocated my expan... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13883-colin-is-amazing-i-was-having-serious-water-hammer-issues-for-years-and-other.html) - [ John H ★★★★★ Professional in every sense. Prompt, clean work, finished job, leaving everything in order and excellent use of technology (answered with live operator, used text to maintain communication every st... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13842-professional-in-every-sense-prompt-clean-work-finished-job-leaving-everything-in-order-and.html) - [ Marion Olson ★★★★★ Colin is very quick to answer the call, quick to respond to a request, and quick to make the necessary repair. We had a toilet that had been installed with the wrong seat, and we weren't able to co... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13692-colin-is-very-quick-to-answer-the-call-quick-to-respond-to-a-request.html) - [ JJ Englert ★★★★★ First time working with Colin, and I'm sold! What a great guy! Showed up within 20 minutes, communicated expectations clearly ahead of time, worked to solve my problem while keeping me updated step... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13688-first-time-working-with-colin-and-im-sold-what-a-great-guy-showed-up.html) - [ Cathy Sinacola ★★★★★ Came out and worked on my difficult sump pump installation . ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13708-came-out-and-worked-on-my-difficult-sump-pump-installation-.html) - [ Patty Aiello Guy ★★★★★ Colin The Plumber not only did great work at our house (swapped out kitchen sink) prior to arriving Colin confirmed the appointment, provided an arrival time, not a 4 hr window which is ideal. Arri... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13870-colin-the-plumber-not-only-did-great-work-at-our-house-swapped-out-kitchen.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://colintheplumber.us/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://colintheplumber.us/drain-cleaning-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://colintheplumber.us/water-heaters-rochester/tankless-water-heater-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://colintheplumber.us/rochester-plumbers/commercial-plumbing-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) [](#) [](#) [![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Rochester](https://colintheplumber.us/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://colintheplumber.us/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://colintheplumber.us/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Rochester [ Click to view page in markdown format ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13888-colin-was-fantastic-he-efficiently-diagnosed-the-problem-and-offered-solutions-he-quickly-replaced.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://colintheplumber.us/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://colintheplumber.us/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://colintheplumber.us" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://colintheplumber.us/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Sarah Santiago", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13888-colin-was-fantastic-he-efficiently-diagnosed-the-problem-and-offered-solutions-he-quickly-replaced.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Colin was fantastic! 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