--- title: "5 Star Review By Shane Thatcher Morissette" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13898-i-recently-reached-out-to-colin-to-help-me-with-a-problem-i-was.html" date: "2026-08-26T06:20:19+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://colintheplumber.us/) - [ Plumbing](https://colintheplumber.us/rochester-plumbers.html) - [ Residential](https://colintheplumber.us/rochester-plumbers/residental-plumbing-rochester.html) - [ Leaks and Repipes](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ Faucets & Sinks](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ Showers & Tubs](https://colintheplumber.us/rochester-plumbers/shower-plumbers-rochester.html) - [ Toilet Plumbing](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - [ Sump Pumps](https://colintheplumber.us/rochester-plumbers/sump-pump-rochester.html) - [ Commercial Plumbing](https://colintheplumber.us/rochester-plumbers/commercial-plumbing-rochester.html) - [ New Water Lines](https://colintheplumber.us/rochester-plumbers/new-water-line-rochester.html "Trenchless Water Line Installation Rochester | Trenchless Water Line Repairs Rochester") - [ Water Quality Solutions](https://colintheplumber.us/rochester-plumbers/water-softeners-rochester.html) - [ Accessibility Upgrades](https://colintheplumber.us/rochester-plumbers/accessibility-bathroom-remodel-rochester.html) - [ Bathroom Remodeling](https://colintheplumber.us/rochester-plumbers/bathroom-renovations-rochester.html) - [ Drains](https://colintheplumber.us/drain-cleaning-rochester.html) - [ Drains & Sewers ](https://colintheplumber.us/drain-cleaning-rochester/drain-sewer-cleaning-repairs-rochester.html) - [ Trenchless Sewer Relining](https://colintheplumber.us/drain-cleaning-rochester/sewer-pipe-relining-rochester.html) - [ Septic](https://colintheplumber.us/drain-cleaning-rochester/septic-system-services-rochester.html) - [ Relining](https://colintheplumber.us/drain-cleaning-rochester/sewer-pipe-relining-rochester.html) - [ Water Heaters](https://colintheplumber.us/water-heaters-rochester.html) - [ Water Heaters](https://colintheplumber.us/water-heaters-rochester/repair-water-heater-rochester.html) - [ Tankess Water Heaters](https://colintheplumber.us/water-heaters-rochester/tankless-water-heater-rochester.html) - [ Why Colin](https://colintheplumber.us/guarantee.html) - [ Your Guarantee](https://colintheplumber.us/guarantee/colin-the-plumber-guarantee.html) - [ Testimonials](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) - [ About Us](https://colintheplumber.us/guarantee/about-colin-the-plumber.html) - [ Areas](https://colintheplumber.us/rochester-ny-plumbing-contractors.html) - [ Careers](https://colintheplumber.us/careers.html) - [ Call Us](https://colintheplumber.us/call-colin-the-plumber.html) - [ Call Us Today](https://colintheplumber.us/call-colin-the-plumber/call-colin-the-plumber.html) - [ Book Online](https://colintheplumber.us/call-colin-the-plumber/book-online.html) - [ Careers](https://colintheplumber.us/call-colin-the-plumber/careers.html) - [ Terms & Privacy](https://colintheplumber.us/call-colin-the-plumber/privacy-policy.html) - [ Search](https://colintheplumber.us/call-colin-the-plumber/search.html) # Colin The Plumber Testimonials [ ![Trusted Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/ea/reviews-totals-google-eaeec39d.png) ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) [ ![Rochesters' Award Winning Plumbing Service](https://colintheplumber.us/templates/pmtheme/cache/8d/hero-trusted-inv-3-8d544914.png) ](https://colintheplumber.us/guarantee/colin-the-plumber-guarantee.html) - ![For Expert Local Plumbers](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) For Expert Local Plumbers - Fast, Same Day Service - ![Serving All Rochester](https://colintheplumber.us/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Rochester - Award Winning Service - ![Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://colintheplumber.us/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://colintheplumber.us/call-colin-the-plumber.html) - ![New Water Heater Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Special Plumbing Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/a9/wednesday-special-1-a9686a81.png) - ![Fast, On-Time Plumbing Service In Rochester](https://colintheplumber.us/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![Sewer Clearing Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/df/2024-o-drain-cleaning-special-2b-df42d23e.png) - ![Trusted Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) - ![Free Sump Pump Application In Rochester*](https://colintheplumber.us/templates/pmtheme/cache/be/2024-o-free-app-sump-pump-be510b4c.png) - ![Fast, On-Time Plumbing Service In Rochester](https://colintheplumber.us/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![New Faucet Discount Rochester](https://colintheplumber.us/templates/pmtheme/cache/27/2024-o-new-faucet-discount-275a4b46.png) - ![Friendly Local Plumbers in Rochester](https://colintheplumber.us/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Plumbing Financing Available In Rochester](https://colintheplumber.us/templates/pmtheme/cache/f7/2024-o-financing-available-f7d7ca73.png) - ![Trusted Rochester Plumbers](https://colintheplumber.us/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) [](#) [](#) 5 Star Review By Shane Thatcher Morissette I recently reached out to Colin to help me with a problem I was facing And before I knew it he was there and the problem was resolved. Colin educated on the issue and provided preventative steps that we can take! - [ Prev](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13660-had-a-lot-of-water-leaking-in-the-basement-underneath-the-kitchen-faucet-thought.html) - [Next ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13659-colin-was-fantastic-the-day-before-thanksgiving-i-was-stressing-because-my-garbage-disposal.html) [ Back to All Reviews ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Rochester, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://colintheplumber.us/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Rochester, call Colin The Plumber!](https://colintheplumber.us/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Rochester, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) [![5 star rated Rochester plumbers](https://colintheplumber.us/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html) - [ Debra Niggli ★★★★★ Colin came today and fixed our bathtub faucet that was dripping really bad. He was right on time, explained everything he was doing, and all in all did an excellent job! He’s quick and efficient, a... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13687-colin-came-today-and-fixed-our-bathtub-faucet-that-was-dripping-really-bad-he.html) - [ C C ★★★★★ Colin is an experienced pulmber with knowledgeable skills and friendly manner that made my situation less strssful. He was on time and pleasant to work with. His prices are affordable and his exper... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13675-colin-is-an-experienced-pulmber-with-knowledgeable-skills-and-friendly-manner-that-made-my.html) - [ Shanelle Meyer ★★★★★ Colin was very efficient and knowledgeable! He explained what needed to be done in a very professional manner. Highly recommend! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13769-colin-was-very-efficient-and-knowledgeable-he-explained-what-needed-to-be-done-.html) - [ Nikki Butler ★★★★★ A huge thank you to Colin for getting our leaky basement pipes fixed and getting the clogged drain cleared out! I appreciate the detailed explanations of what was wrong and what you would need to d... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13881-a-huge-thank-you-to-colin-for-getting-our-leaky-basement-pipes-fixed-and.html) - [ Spencer DeBeers ★★★★★ Colin is the best plumber around. He is quick, and picks up the phone to give great service right away. If you have any plumbing issues make sure to call Colin first. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13899-colin-is-the-best-plumber-around-he-is-quick-and-picks-up-the-phone.html) - [ Megan Allmannsberger ★★★★★ Colin responded to my urgent matter very late at night and came the next morning. He diagnosed my issue which was the venting and had a solution within minutes! Gave me a very reasonable price and ... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13664-colin-responded-to-my-urgent-matter-very-late-at-night-and-came-the-next.html) - [ Jackson Simeone ★★★★★ The plumber was amazing! Got here real fast, same day repair! Able to get the repair done quickly! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13724-the-plumber-was-amazing-got-here-real-fast-same-day-repair-able-to-get.html) - [ Vincent Furia ★★★★★ Quick and professional service. Nick informed me of a couple options to go with before they started working on my bathroom plumbing. I chose my opinion and work was done in a timely manner without ... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13821-quick-and-professional-service-nick-informed-me-of-a-couple-options-to-go-with.html) - [ Terrence Bacon ★★★★★ Fantastic customer experience with well informed estimates to decide my best options. Loved their level of communication and the installer was A+. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13846-fantastic-customer-experience-with-well-informed-estimates-to-decide-my-best-options-loved-their.html) - [ Judy Mark ★★★★★ Knowledgeable, worked with care to the property, and showed us the work that was done upon completion. We will recommend Colin the Plumber and they will be back the next time we require a plumber. ... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13808-knowledgeable-worked-with-care-to-the-property-and-showed-us-the-work-that-was.html) - [ Ryan Price ★★★★★ Colin was great. He helped with a very difficult issue with my hose and internal plumbing system. Timely, knowledgeable, professional, and a life saver. ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13829-colin-was-great-he-helped-with-a-very-difficult-issue-with-my-hose-and.html) - [ Jory Osterptak ★★★★★ Colin was very prompt to my request for service, and his colleague Nick showed up within 2 hours of calling. Explained what he was going to do, and the potential costs. Within 2 hours he had the se... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13717-colin-was-very-prompt-to-my-request-for-service-and-his-colleague-nick-showed.html) - [ Andrea Koralewski ★★★★★ Very responsive, thorough and quick! Completely cleaned out our sewer line and removed a really thick root growing in it, sent video of the clean line and explained everything thoroughly. Very happ... ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13684-very-responsive-thorough-and-quick-completely-cleaned-out-our-sewer-line-and-removed-.html) - [ Chris Prince ★★★★★ Colin was friendly, knowledgeable and efficient! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13890-colin-was-friendly-knowledgeable-and-efficient.html) - [ Michele Hick ★★★★★ Quick response, professional service, fair price. Highly recommend. I have found my go to plumber! ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13775-quick-response--professional-service-fair-price--highly-recommend-i-have-found-my.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://colintheplumber.us/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://colintheplumber.us/rochester-plumbers/toilet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://colintheplumber.us/drain-cleaning-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://colintheplumber.us/rochester-plumbers/faucet-plumbers-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://colintheplumber.us/water-heaters-rochester/tankless-water-heater-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://colintheplumber.us/rochester-plumbers/commercial-plumbing-rochester.html) - [ ![](https://colintheplumber.us/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://colintheplumber.us/rochester-plumbers/leak-detection-rochester.html) [](#) [](#) [![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://colintheplumber.us/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Rochester](https://colintheplumber.us/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://colintheplumber.us/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://colintheplumber.us/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Rochester [ Click to view page in markdown format ](https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13898-i-recently-reached-out-to-colin-to-help-me-with-a-problem-i-was.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://colintheplumber.us/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://colintheplumber.us/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://colintheplumber.us" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://colintheplumber.us/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Shane Thatcher Morissette", "item": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13898-i-recently-reached-out-to-colin-to-help-me-with-a-problem-i-was.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "I recently reached out to Colin to help me with a problem I was facing And before I knew it he was there and the problem was resolved. Colin educated on the issue and provided preventative steps that we can take!", "url": "https://colintheplumber.us/guarantee/colin-the-plumber-reviews/13898-i-recently-reached-out-to-colin-to-help-me-with-a-problem-i-was.html", "datePublished": "2022-04-25T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://colintheplumber.us" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://colintheplumber.us/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Shane Thatcher Morissette", "url": "https://www.facebook.com/ColinThePlumberLLC/reviews" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```